---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Lists view

# Lists view in CMDB Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Lists view in CMDB Workspace provides access to CIs within the CMDB hierarchy and to records in tables that aren't descendants of the Configuration Item \[cmdb_ci\] table, but are important in the CMDB ecosystem.

## Access {#sg-workspace-lists-view__section_lqx_dk2_thc}

Navigate to WorkspacesCMDB Workspace, and then in the navigation panel, select the Lists icon.

Role required: sn_cmdb_user, sn_cmdb_editor, or sn_cmdb_admin

## Default lists {#sg-workspace-lists-view__section_lnh_3sw_b3c}

Provides lists of records from the associated list tables as specified in the Platform table UX List Menu Configuration \[sys_ux_list_menu_config\] table, in the Service Graph Workspace record. By default, the list contains related
tables that are referenced in commonly used CI classes, and tables that a CMDB Admin might need to update records in.  
Initially, the default lists are:

* CMDB Groups:
  * Source table: CMDB Groups \[cmdb_group\]
  * More information: Select a group and then on the group form, select Show all group CIs to show a list view of all the CIs in the group. For more information, see [CMDB groups](https://www.servicenow.com/docs/Ewk~mxqXyL9RyrquzKHGJg#cmdb-groups "A CMDB group is a collection of CIs that lets you apply CI actions collectively to all the CIs that are members in the group.").
  {#sg-workspace-lists-view__ul_hvt_hhk_c3c}
* CI Identifier:
  * Source table: Identifiers \[cmdb_identifier\]
  * More information: Identifiers in identification rule sets which are defined for different classes of CIs. For more information, see [Create a CI identification rule](https://www.servicenow.com/docs/XeHgHGmCieUlQ6rwpgEmdA "Identification rules are used to uniquely identify CIs in the CMDB, as part of Identification and Reconciliation (IRE) processes. Each CMDB class can be associated with a single identification rule.")
  {#sg-workspace-lists-view__ul_bwq_khk_c3c}
* Relationships:
  * Source table: Cl Relationship \[cmdb_rel_ci\]
  * More information: [CI relationships in the CMDB](https://www.servicenow.com/docs/evfrIxDQdQlZ7zOZXgXR8A "The CMDB, in contrast to a static asset list, helps you track not only the configuration items (CIs) within your system, but also the relationships between those items.")
  {#sg-workspace-lists-view__ul_gj1_lhk_c3c}
* Tags:
  * Source table: Key Value \[cmdb_key_value\]
  * More information: To manage a tag, select a tag, and then in CI Form select Tags and in the Tags card select Manage. For more information, see
  {#sg-workspace-lists-view__ul_rwh_lhk_c3c}
* Switch Forwarding Rules:
  * Source table: Switch Forwarding Rule \[dscy_swtch_fwd_rule\]
  * More information: [Network switch and router discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoNWRouteAndSwitch&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_ohq_lhk_c3c}
* Switch Partitions:
  * Source table: Switch Partition \[dscy_swtch_partition\]
  * More information: [Network switch and router discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoNWRouteAndSwitch&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_mst_lhk_c3c}
* Switch Ports:
  * Source table: Switch Port \[cmdb_switch_port\]
  * More information: [Layer 2 discovery](https://www.servicenow.com/docs/access?context=c_Layer2Discovery&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_nbx_lhk_c3c}
* Switchports:
  * Source table: Switchport \[dscy_switchport\]
  * More information: [Network switch and router discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoNWRouteAndSwitch&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_qv1_mhk_c3c}
* TCP Connections:
  * Source table: TCP Connection \[cmdb_tcp\]
  * More information: [TCP connection discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoTCPConnections&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_sk2_mhk_c3c}
{#sg-workspace-lists-view__ul_jsv_n23_b3c}

Users with the sn_cmdb_editor or sn_cmdb_admin roles, can select New to add a record to the list table.

## My lists {#sg-workspace-lists-view__section_yct_nsw_b3c}

Custom and shared lists where you can select Create new list to create a new custom list associated with the logged on user. For more information, see [Create a custom list in the Lists view in CMDB Workspace](https://www.servicenow.com/docs/O40YcgHn74aJ6Juzh1l0fw "Create your own lists of classes that you can then navigate in the Lists view in CMDB Workspace to explore data.").

*[\>]: and then