---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create a document record

# Create a document record {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create document records and include default versions for the documents.

## Before you begin

Role required: none

## Procedure

1. Navigate to AllDocumentsDocuments.
2. Select New.
3. On the form, fill in the fields.  
   {#create-new-doc__table_hs5_bb2_rrb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the document. |
   | Owner | Name of the document owner. |
   | Reviewers | Name of the reviewers if any. |
   | Template | Option to determine whether the document is a template. |
   | Department | Name of the department that created the document. |
   | Type | The type of document based on the content: guideline, policy, procedure, or contract. |
   | Classification | Classification of the document: public, restricted, or confidential. |
   | Audience | Audience of the document, either internal or external. Note: The Audience field is hidden in the default view. |
   | State | The state the document is in: Draft, Submit, Review, or Complete. |
   | Description | A brief description about the document. |
   | Default Version | The document version that is used for document download. By default, the latest version is the default version. |
   [Table 1. New document record fields]

   {#create-new-doc__table_hs5_bb2_rrb}
4. Select the access setting.
5. Select Submit.
{#create-new-doc__steps_phj_sqb_qrb}
**Related concepts**   

* [Document versions](https://www.servicenow.com/docs/FjKG6whgzh3PPQN5MwaXfQ "In the ServiceNow Document Management application, documents display as versions in the record. You view these versions as a related list within the document record. A document can have many versions.")  
**Related tasks**   

* [Download a document](https://www.servicenow.com/docs/XT9aXdFMu_vlUYqMJOd3mg "Download an attached document version based on the selected default version.")
* [Share a document link](https://www.servicenow.com/docs/CQoKcyAoRuSvWIZNWWSrUQ "Create and control document sharing based on classification for shared links with public access.")
* [Modify a shared link access](https://www.servicenow.com/docs/NGRDqI7NrUokzYvOMHDT8A "Modify the document shared link access to make the link inactive or change the expiration date.")
* [Configure document permissions](https://www.servicenow.com/docs/nsctI1V1so0XQ~IwPHy6qw "Set sharing permissions on external cloud files using document configuration.")
* [Delete a document link](https://www.servicenow.com/docs/ZjhfGc9f8XAiSYT31cLnuQ "Delete a shared link to remove existing user access to the document.")
* [Delete documents](https://www.servicenow.com/docs/BTJ5Jht3pFYO5dyMDTTxVw "Delete documents in the document repository.")

*[\>]: and then