---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Explore Multi Provider Document Services Framework

# Explore Multi Provider Document Services Framework {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add versions, store, copy, delete, restore, and upload documents by integrating document providers with your ServiceNow instance.

## Multi Provider Document Services Framework overview {#explore-mp-framework__cf-exploring-parent-overview}

Collaborate in real time and add versions, store, copy, delete, restore, and upload documents by integrating document providers with your ServiceNow instance.

## Multi Provider Document Services Framework benefits {#explore-mp-framework__cf-exploring-parent-benefits}

{#explore-mp-framework__table_tbs_vby_pcc__entry__2}

| Benefit | Feature |
|-|-|
| Use Microsoft OneDrive and Microsoft SharePoint to copy, delete, restore, and get version actions on documents directly in your ServiceNow instance. | [Document Services Framework for Microsoft OneDrive](https://www.servicenow.com/docs/Rz6sHacrTjwQXeiLhHDyUA "Integrate the Document Services Framework with Microsoft OneDrive.") |
| Use Google Drive to manage, collaborate and sync your documents, and get version actions on documents directly in your ServiceNow instance | [Document Services Framework for Google Drive](https://www.servicenow.com/docs/aXFDCatyqzbf0b~K6HrTpA "Integrate the Document Services with Google Drive.") |
| Create provider details for multi provider documents. | [Provider details](https://www.servicenow.com/docs/UmIulKRXW8CAgwhF40TYkg "Create provider details for multi provider documents.") |
| Create document actions for multi provider documents. | [Document actions](https://www.servicenow.com/docs/pShQh198~wc4IMB2dUDYDQ "Create document actions for multi provider documents.") |
| Add provider permissions for multi provider documents. | [Provider permissions](https://www.servicenow.com/docs/Fb0xEkjmVEr9skjlOYV4rQ "Create provider permissions for multi provider documents.") |
| Configure permission for roles and groups for multi provider documents. | [Configure permissions](https://www.servicenow.com/docs/h2Rxav~2KI~WM5xUtAzUJw "Configure permission for roles and groups for multi provider documents.") |
[Table 1. Multi Provider Document Services Framework benefits]

{#explore-mp-framework__table_tbs_vby_pcc}

## What to explore next {#explore-mp-framework__cf-exploring-parent-links}

To learn more about configuring and using Multi Provider Document Services Framework, see:

* [Activate Multi Provider Document Services Framework](https://www.servicenow.com/docs/zM~qOuvNoYefxHdhf7Z_wA "You can activate the Multi Provider Document Services Framework plugin (com.snc.multiprovider_documents) for Document Services if you have the admin role.")
* [Integrate with Document Services](https://www.servicenow.com/docs/ndBtNXxkD5AW~t~6hYwFqA "Integrate Microsoft OneDrive, Microsoft SharePoint, and Google Drive with Document Services.")
* [Using Multi Provider Document Services Framework](https://www.servicenow.com/docs/Gn4pw4jQVysZm_mKFCQZlg "Create provider details, document actions, provider permissions and configure permission.")
* [Reference Multi Provider Document Services framework](https://www.servicenow.com/docs/GhdJjGyXEyKBsliXHxwKtg)
{#explore-mp-framework__ul_ubs_vby_pcc}