---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure stale and expiring articles notification settings

# Configure stale and expiring articles notification settings {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the system properties that define when the articles in a knowledge base can be flagged as stale or expiring.

## Before you begin

Role required: knowledge admin

Access to the Knowledge Management Properties in the Knowledge Center.

## About this task

Configure the thresholds for stale and expiring article notifications in your instance. The default settings identify articles as stale after 365 days and warn about expiring articles 30 days before their Valid To date. You
can adjust these values to match your content life cycle and review schedules.

The articles are evaluated using these new threshold values only when Article optimization jobs run for script-based scans.

## Procedure

1. Navigate to AllKnowledge CenterConfigurationsKnowledge management properties.
2. Open the Article Optimization Properties section and locate the two properties.  
   The first property,Specify the number of days after publishing, defines the number of days an article can exist without any updates, before it is flagged as stale. Default value is 365 days. For
   example, changing this to 180 days identifies articles that have not been updated in 6 months as stale.

   The second property, Specify the number of days before expiration, defines the number of days before an article's validity expires, when it can be flagged as expiring. Default value is 30 days.
   For example, changing this to 60 days alerts you two months before an article expires.
3. Enter the number of days for each property based on your content review schedule.  
   Consider your content update frequency and governance policies when setting these values. More frequent review (lower day count) requires more active maintenance, while less frequent review (higher day count) may
   result in stale articles remaining visible to users longer.
4. Select Save to apply your changes.
{#kc-configure-stale-and-expiring-settings__steps_ppy_xqk_jkc}

## Result

The stale and expiring article notification thresholds are updated. All published articles are now evaluated using the new threshold values. You can now see stale and expiring article notifications based on these configured
values.
**Related tasks**   

* [Review stale and expiring articles](https://www.servicenow.com/docs/bHv0emZx12nM4AVEXtMYUQ "The article optimization scan identifies stale and expiring articles. The scan provides information on knowledge base articles that need review or have reached their expiration date. Select the articles and update or retire them to maintain accurate and current information in the knowledge base.")

*[\>]: and then