---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Paste content without formatting into the knowledge article

# Paste content without formatting into the knowledge article {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Paste content into the body of a knowledge article without copying the content
formatting.

## Before you begin

Open the knowledge article in which you want to use the HTML editor.

## About this task

You can also use the HTML editor when creating or editing a knowledge article using the Knowledge Management application in the ServiceNow AI Platform interface or in Agent Workspace. To create or edit a knowledge article in the ServiceNow AI Platform interface, see [Create a knowledge article](https://www.servicenow.com/docs/XBvVoBxZNPafyvq4TWH0~Q "Knowledge contributors can create and edit knowledge articles within a knowledge base to share information across your organization.") or [Edit a knowledge article](https://www.servicenow.com/docs/eFQaB7DlJqh4fNUejOJVkQ "Edit knowledge articles within a knowledge base to update information shared across your organization."). To create or edit a knowledge article in Agent Workspace, see Create a knowledge article in Agent Workspace or Edit a knowledge article in Agent Workspace.

## Procedure

1. Copy your text from a content source.
2. Click the paste as text icon on the HTML toolbar.
3. In the Article body section, place your cursor at the point where you want to paste the content, right-click, and select Paste from the context menu.
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