---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Trigger MID Server upgrade

# Trigger MID Server upgrade {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
MID Servers automatically upgrade to match the instance build the next time they communicate with the instance after an instance upgrade. Use this procedure only if you want to upgrade a MID Server immediately or retry the
upgrade after an Upgrade failed status.

## Before you begin

Role required: agent_admin or admin

For the upgrade to run, MID servers must be in the Up state and must be [validated](https://www.servicenow.com/docs/SnLkMVL0~~4jqJUdDCaYmA "You must manually validate the MID Server after it is installed to enable it to execute automation tasks. You can invalidate a MID Server you suspect has been compromised to prevent it from accessing automation credentials in the instance or executing outbound ECC probes."). The MID Server automatically runs the [pre-upgrade test](https://www.servicenow.com/docs/0Fbm~DH14hEiZYgCOBIGgg "Prior to an upgrade, the MID Server runs tests to identify issues that could cause the upgrade process to fail or result in a MID Server outage.") before upgrading. Any errors encountered during this test must be resolved for the upgrade to proceed.  
Warning:  
If the MID Server version is significantly behind the instance version (for example, multiple releases behind), the automatic upgrade mechanism may fail. In this case, perform a fresh MID Server installation instead of an upgrade. See the [Windows](https://www.servicenow.com/docs/SN7RRnjLbG47Zk9EKtVTKw#t_InstallAMIDServerOnWindows "Install MID Servers with the MID Server guided Windows installation package. The package includes an installer that automatically configures OpenJDK to run in the environment.") or [Linux](https://www.servicenow.com/docs/XQJOqMTM4vHA1TwDniZjLA#t_InstallAMIDServerOnLinux "Install MID Servers with the MID Server installer and verify it is active. The package includes an installer that automatically configures JRE to run in the environment. The MID Server can use an existing JRE rather than the provided JRE. Uninstall the MID Server to redeploy it.") installation tasks. Do not uninstall the MID Server until the new version is validated.

## About this task

The MID Server is upgraded to the version specified by build stamp on the instance,
or by the [upgrade property](https://www.servicenow.com/docs/ejTfxzvOIDtjC2Ab2yscHQ "You can pin all the MID Servers in your environment to a specific version by setting a system property, or you can configure specific versions for individual MID Servers.") that you specify.

## Procedure

1. Navigate to AllDiscoveryMID Servers or OrchestrationMID Server ConfigurationMID Servers.  
   If Discovery or Orchestration is not active, enter <kbd class="ph userinput">ecc_agent.list</kbd> in the navigation filter to view the list of MID Servers.
2. Open the record of the MID Server that you want to upgrade.
3. Click Upgrade MID under Related Links.  
   If Upgrade MID does not appear under Related Links, verify that the MID Server is Up and validated, or that the MID Server is in the Upgrade failed state.
4. Confirm that you want to perform the upgrade.

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