---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Components installed with Twilio Direct driver

# Components installed with Twilio Direct driver {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with the Twilio Direct driver for integration
with Notify.
* **[Business rules installed with Twilio Direct driver](https://www.servicenow.com/docs/_mT8iwsfvjsaLW0W0ZQsHA)**   
  Twilio installs the following business rules.
* **[Tables installed with Twilio Direct driver](https://www.servicenow.com/docs/Nllok8Ks120ZcbQX730jAA)**   
  The tables installed with Twilio Direct driver are described below.