---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Using Notify

# Using Notify {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the service providers to schedule the conference calls with the stake holders to
resolve the incidents.
* **[Using Notify with SMS](https://www.servicenow.com/docs/NkCVQmfrHP_WS5b~jVetOw)**   
  Send and receive SMS messages using Notify.
* **[Using Notify for making conference calls](https://www.servicenow.com/docs/h3~zxoiy5NeGH7F_Now9yg)**   
  Notify administrators, major incident managers, or communications managers can manage conference calls.
* **[Using Notify with tasks](https://www.servicenow.com/docs/F2F5lVt6Ql~LK3~FTosqDw)**   
  Notify allows you to initiate conference calls and send SMS alerts from task records.
* **[Using Notify with Incident Communications Management](https://www.servicenow.com/docs/OpecbpXCueR2WOnmxtKUlQ)**   
  Use Notify with incident communication plan to send SMS messages or start conference calls.
* **[Using Notify with On-Call Scheduling](https://www.servicenow.com/docs/FA2IqUvGEh9aFOY7O9K17w)**   
  When using both Notify and On-Call Scheduling, you can send On-call escalation notifications as SMS messages, in addition to emails.
* **[Using the Notify Cisco Webex Connector with a major incident](https://www.servicenow.com/docs/VPhP6Y41jb3is8VAzccs2g)**   
  Initiate a conference call from the major incident workbench by inviting one or more users to join a call.