---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Uninstall the Password Reset Windows Application

# Uninstall the Password Reset Windows Application {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can run either an EXE or an MSI file to uninstall the application.

## Before you begin

Role required: Windows Local Administrator

## Procedure

Follow either procedure.

| Option | Description |
| Use an EXE file from the command line | 1. Navigate to the uninstall directory that you created during installation, for example: C:\Program Files\ServiceNow\uninstall\ 2. Double-click the unins000.exe file. {#win-uninstall-password-reset__ol_bs3_bq4_qn} |
| Use an MSI file from the command line | 1. Navigate to the directory that holds the `PasswordResetWinAppInstall.msi` file. 2. Run the following command at the command line: msiexec.exe /x PasswordResetWinAppInstall.msi /quiet {#win-uninstall-password-reset__ol_vvt_jx4_tx} |
|-|-|

{#win-uninstall-password-reset__choicetable_or2_xw4_tx}