---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Sentiment analysis results

# Sentiment analysis results {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The sentiment analysis results view contains a bar chart that displays the percentage
of positive, negative, and neutral results, along with the instance count for each
category.

## Color indicators {#sentiment-analysis-results__section_tkc_cfw_12b}

Following are the color indicators in the bar chart:

* Green: Positive
* Red: Negative
* Blue: Neutral
{#sentiment-analysis-results__ul_sql_dfw_12b}