---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Catalog Agent

# Catalog Agent {#ariaid-title1}

Release version: Australia  
Updated June 26, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use this reference to understand the Catalog Agent capabilities, supported request types, constraints, and key considerations when deploying conversational catalog requests.
* **[Catalog Agent conversational status conditions](https://www.servicenow.com/docs/qVYM7HbESpz5by3w5elvuA)**   
  Conditions that determine whether a catalog item can deliver a fully conversational experience in the Premium chat interface.