---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Edit a question in Catalog Builder

# Edit a question in Catalog Builder {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Edit an existing question if you want to improve it by adding UI policies.

## Before you begin

Role required: catalog_builder_editor, catalog_admin, or admin

## About this task

Set values for the fields and condition-based field messages. Make the question mandatory, visible, or read-only based on your requirements. You can also deactivate the question.

You can't edit the questions that belong to single-row and multi-row variable sets.

* If the question is used in a published catalog item, you can't delete it but you can mark it as inactive. You can include such questions again in the catalog item by using the Insert De-activated questions option.
* Removing a new question that has never been published deletes the question.
* You can't remove questions of types that aren't allowed in the template or supported in the Catalog Builder.
{#edit-question-cat-builder__ul_xbq_plt_h4b}

## Procedure

1. Navigate to AllService CatalogCatalog Builder.
2. Select the Catalog items tab.
3. Select a catalog item and navigate to the Questions tab.
4. Deactivate a question.
   1. Move to the question and select the deactivate icon (![Deactivate icon.]()).
   2. In the dialog box, select Deactivate.
   {#edit-question-cat-builder__substeps_il5_y42_g4b}
5. Edit a question.
   1. Move to the question and select the edit icon (![Edit icon.]()).
   2. Make the required changes and select Save.

   {#edit-question-cat-builder__substeps_w3w_cp2_g4b}  
   Note:  
   If you want to add UI policies to the question, use UI Policy tab to add them.
**Related tasks**   

* [Create UI policies in Catalog Builder](https://www.servicenow.com/docs/bs7YBOxfhySSmsDtqqo~Iw "Configure catalog UI policies with scripts and multiple catalog UI policy actions in Catalog Builder to facilitate the creation of complex catalog items.")  
**Related reference**   

* [UI policy form in Catalog Builder](https://www.servicenow.com/docs/B~jCiEpLsDqqrkoK5WoVXw "Refer to the fields and their descriptions on the UI Policy form in Catalog Builder.")

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