---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Target CMDB classes

# CMDB classes targeted in Service Graph Connector for Observability - Datadog {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
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## Summary of CMDB classes targeted in Service Graph Connector for Observability - Datadog

The Service Graph Connector for Observability - Datadog integrates Datadog data into your ServiceNow CMDB by automatically importing and populating configuration item (CI) classes.
This enables a comprehensive and accurate representation of your cloud and infrastructure assets within ServiceNow, facilitating improved visibility, management, and operational insights.
Show full answer Show less  

## Targeted CMDB Classes and Populated Attributes

When the connector is set up, it pulls data from Datadog and populates the following key CMDB classes with relevant attributes:

* **Cloud DataBase \[cmdbciclouddatabase\]**: Attributes such as object ID, fully qualified domain name, name, type, and version.
* **Cloud Load Balancer \[cmdbcicloudloadbalancer\]**: Attributes including name and object ID.
* **Cloud Service Account \[cmdbcicloudserviceaccount\]**: Attributes like account ID, name, object ID, and datacenter type.
* **IP Address \[cmdbciipaddress\]**: Attributes including IP address, NIC, and name.
* **Key Value \[cmdbkeyvalue\]**: Key and value pairs used for referencing.
* **Logical Datacenter \[cmdbcilogicaldatacenter\]**: Attributes such as name, object ID, and region.
* **Network Adapter \[cmdbcinetworkadapter\]**: Attributes including configuration item reference, MAC address, name, and IP address.
* **Server \[cmdbciserver\]**: Detailed attributes like CPU core thread, CPU count, CPU speed, CPU type, disk space, DNS domain, fully qualified domain name, name, operating system, and RAM.
* **Service Calculated \[cmdbciservicecalculated\]**: Attributes like name, operational status, populator status, service populator, and type.

## Relationships Between CMDB Classes

The connector establishes important relationships among these CIs to reflect their real-world dependencies and hosting arrangements, such as:

* **Cloud DataBase** hosted on Hosts or Logical Datacenter, and linked to Key Value references.
* **Cloud Load Balancer** hosted on Hosts or Logical Datacenter, and linked to Key Value references.
* **IP Address** references Network Adapter and Key Value.
* **Logical Datacenter** hosts Cloud Service Account and Network Adapter.
* **Network Adapter** references Server.
* **Server** owns Network Adapter and IP Address, and references Key Value.

## Practical Benefits for ServiceNow Customers

This targeted data import and relationship mapping enable customers to:

* Maintain an accurate, up-to-date CMDB with detailed cloud and infrastructure asset information sourced from Datadog.
* Understand hosting and dependency relationships, which are critical for impact analysis and service management.
* Support observability initiatives by integrating Datadog monitoring data directly into the ServiceNow environment.
* Enhance operational efficiency through automated data synchronization without manual data entry.  
When you complete setting up the connection, the data is automatically pulled from Datadog. The data is saved in target tables.

## Cloud DataBase \[cmdb_ci_cloud_database\] {#sgc-cmdb-datadog-classes__section_yfc_ykm_bdc}

The following attributes in the Cloud DataBase \[cmdb_ci_cloud_database\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_xcv_cfx_prb__entry__2}

| Attribute label | Attribute name |
|-|-|
| Object ID | object_id |
| Fully qualified domain name | fqdn |
| Name | name |
| Type | type |
| Version | version |
[ ]

{#sgc-cmdb-datadog-classes__table_xcv_cfx_prb}
{#sgc-cmdb-datadog-classes__table_dgv_vn1_4wb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Cloud DataBase \[cmdb_ci_cloud_database\] | Hosted on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
| Cloud DataBase \[cmdb_ci_cloud_database\] | Reference | Key Value \[cmdb_key_value\] |
[Table 1. Relationships created for Cloud DataBase]

{#sgc-cmdb-datadog-classes__table_dgv_vn1_4wb}

## Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] {#sgc-cmdb-datadog-classes__section_x5w_wkm_bdc}

The following attributes in the Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_mfs_bm1_4wb__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
[ ]

{#sgc-cmdb-datadog-classes__table_mfs_bm1_4wb}
{#sgc-cmdb-datadog-classes__table_wjg_fm1_4wb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | Hosted on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
| Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | Reference | Key Value \[cmdb_key_value\] |
[Table 2. Relationships created for Cloud Load Balancer]

{#sgc-cmdb-datadog-classes__table_wjg_fm1_4wb}

## Cloud Service Account \[cmdb_ci_cloud_service_account\] {#sgc-cmdb-datadog-classes__section_wsy_vkm_bdc}

The following attributes in the Cloud Service Account \[cmdb_ci_cloud_service_account\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_n1f_3h5_tqb__entry__2}

| Attribute label | Attribute name |
|-|-|
| Account Id | account_id |
| Name | name |
| Object ID | object_id |
| Datacenter Type | datacenter_type |
[ ]

{#sgc-cmdb-datadog-classes__table_n1f_3h5_tqb}

## IP Address \[cmdb_ci_ip_address\] {#sgc-cmdb-datadog-classes__section_yxk_xkm_bdc}

The following attributes in the IP Address \[cmdb_ci_ip_address\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_czc_kh5_tqb__entry__2}

| Attribute label | Attribute name |
|-|-|
| IP Address | ip_address |
| Nic | nic |
| Name | name |
[ ]

{#sgc-cmdb-datadog-classes__table_czc_kh5_tqb}
{#sgc-cmdb-datadog-classes__table_sny_w2x_prb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| IP Address \[cmdb_ci_ip_address\] | Reference | Network Adapter \[cmdb_ci_network_adapter\] |
[Table 3. Relationship created for IP Address]

{#sgc-cmdb-datadog-classes__table_sny_w2x_prb}

## Key Value \[cmdb_key_value\] {#sgc-cmdb-datadog-classes__section_xfx_syr_rfc}

The following attributes in the Key Value \[cmdb_key_value\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_fjp_vyr_rfc__entry__2}

| Attribute label | Attribute name |
|-|-|
| Key | key |
| Value | value |
[ ]

{#sgc-cmdb-datadog-classes__table_fjp_vyr_rfc}

## Logical Datacenter \[cmdb_ci_logical_datacenter\] {#sgc-cmdb-datadog-classes__section_zvf_zkm_bdc}

The following attributes in the Logical Datacenter \[cmdb_ci_logical_datacenter\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_xk1_nn1_4wb__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
| Region | region |
[ ]

{#sgc-cmdb-datadog-classes__table_xk1_nn1_4wb}
{#sgc-cmdb-datadog-classes__table_s4j_qn1_4wb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Logical Datacenter \[cmdb_ci_logical_datacenter\] | Hosted on::Hosts | Cloud Service Account \[cmdb_ci_cloud_service_account\] |
[Table 4. Relationship created for Logical Datacenter]

{#sgc-cmdb-datadog-classes__table_s4j_qn1_4wb}

## Network Adapter \[cmdb_ci_network_adapter\] {#sgc-cmdb-datadog-classes__section_wfs_ykm_bdc}

The following attributes in the Network Adapter \[cmdb_ci_network_adapter\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_dd1_gfx_prb__entry__2}

| Attribute label | Attribute name |
|-|-|
| Configuration Item | cmdb_ci |
| MAC Address | mac_address |
| Name | name |
| IP Address | ip_address |
[ ]

{#sgc-cmdb-datadog-classes__table_dd1_gfx_prb}
{#sgc-cmdb-datadog-classes__table_acz_3fx_prb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Network Adapter \[cmdb_ci_network_adapter\] | Reference | Server \[cmdb_ci_server\] |
[Table 5. Relationship created for Network Adapter]

{#sgc-cmdb-datadog-classes__table_acz_3fx_prb}

## Server \[cmdb_ci_server\] {#sgc-cmdb-datadog-classes__section_zyv_qbx_prb}

The following attributes in the Server \[cmdb_ci_server\] table are populated by collected data:{#sgc-cmdb-datadog-classes__table_exf_hl1_4wb__entry__2}

| Attribute label | Attribute name |
|-|-|
| Class | sys_class_name |
| CPU core thread | cpu_core_thread |
| CPU count | cpu_count |
| CPU speed (MHz) | cpu_speed |
| CPU type | cpu_type |
| Disk space (GB) | disk_space |
| DNS Domain | dns_domain |
| Fully qualified domain name | fqdn |
| Name | name |
| Operating System | os |
| RAM (MB) | ram |
[ ]

{#sgc-cmdb-datadog-classes__table_exf_hl1_4wb}
{#sgc-cmdb-datadog-classes__table_clf_l35_tqb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Server \[cmdb_ci_server\] | Owns::Owned by | Network Adapter \[cmdb_ci_network_adapter\] |
| Server \[cmdb_ci_server\] | Owns::Owned by | IP Address \[cmdb_ci_ip_address\] |
| Server \[cmdb_ci_server\] | Reference | Key Value \[cmdb_key_value\] |
[Table 6. Relationships created for Server]

{#sgc-cmdb-datadog-classes__table_clf_l35_tqb}

## Service Calculated \[cmdb_ci_service_calculated\] {#sgc-cmdb-datadog-classes__section_cmdb_ci_service_calculated}

The following attributes in the Service Calculated \[cmdb_ci_service_calculated\] table are populated by collected data: {#sgc-cmdb-datadog-classes__table_cmdb_ci_service_calculated_attrs__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Operational status | operational_status |
| Populator status | populator_status |
| Service populator | service_populator |
| Type | type |
[ ]

{#sgc-cmdb-datadog-classes__table_cmdb_ci_service_calculated_attrs}
**Related concepts**   

* [Service Graph Connector for Observability - Datadog](https://www.servicenow.com/docs/vKIW9Gi~0JXwiDFyucQg7Q "Use the Service Graph Connector for Observability - Datadog to ingest CMDB data from a Datadog installation using REST APIs. Push events from Datadog into ServiceNow with Event Management.")