--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # GCP # Service Graph Connector for GCP {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Service Graph Connector for GCP The Service Graph Connector for Google Cloud Platform (GCP) enables ServiceNow customers to ingest CMDB data directly from GCP projects via REST APIs. It offers real-time visibility into cloud resource identities, relationships, and state without the need for agents, MID Servers, or individual scanning. This connector supports scalable data coverage with a streamlined onboarding experience that requires only necessary credentials. Show full answer Show less ## Key Features * **Streamlined Onboarding:** Quick setup with minimal credential requirements. * **No MID Server or Agents Required:** Simplifies deployment and reduces overhead. * **End-to-End Data Coverage:** Comprehensive capture of GCP resource data at scale. * **Support for BYOL/BYOS:** Supports bringing your own licenses or subscriptions for Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) running on Google Cloud, with license info populated in the CMDB key-value table. * **CMDB Integrations Dashboard:** Provides centralized monitoring of integration status, processing results, and errors with filtering capabilities for time, integration, and runs. * **SGC Central Configuration:** Use the Service Graph Workspace or CMDB Workspace's SGC Central view to discover, install, and manage connectors efficiently. The guided setup method is planned for deprecation, so SGC Central is the preferred configuration approach. ## Supported Versions * Compatible with GCP, ServiceNow Australia release, and last tested on the Zurich release as of August 31, 2026. ## Practical Guidance * After installing or upgrading the connector, synchronize newly added data sources via the Advanced Setup in the guided setup or the SGC Central view. * Leverage the CMDB Integrations Dashboard for ongoing integration health monitoring and troubleshooting. * Use the connector to enhance your CMDB with licensing details for supported Linux services on Google Cloud, improving asset and compliance management. ## Related Resources ServiceNow customers can further explore detailed configuration, data mapping, handling import failures, life cycle management of records, and comparisons with other GCP discovery solutions to optimize their cloud CMDB integration strategy. Use the Service Graph Connector for GCP to ingest CMDB data from a Google Cloud Platform (GCP) project using the REST APIs. ## Request apps on the Store {#sgc-cmdb-integration-gcp__id_lz5_rv1_p4b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sgc-cmdb-integration-gcp__inline-send-to-store} ## Key features {#sgc-cmdb-integration-gcp__section_mgf_r4s_2bc} * Get started quickly with a streamlined onboarding process. * Use only the credentials you need. * No MID Server required. * Get end-to-end data coverage. * No agents or individual scanning needed. * Performant at scale. {#sgc-cmdb-integration-gcp__ul_lv4_jgs_2bc} ## Supported versions {#sgc-cmdb-integration-gcp__section_yds_dww_prb} {#sgc-cmdb-integration-gcp__table_oyh_yfs_2bc__entry__2} | GCP | ServiceNow | |-|-| | Last tested on August 31, 2026 | * Zurich * Australia * Brazil {#sgc-cmdb-integration-gcp__ul_tg3_dly_m3c} | [Table 1. Versions] {#sgc-cmdb-integration-gcp__table_oyh_yfs_2bc} ## Use cases {#sgc-cmdb-integration-gcp__section_gkq_wv3_dxb} You can use the Service Graph Connector for GCP to get visibility into cloud resource identities, relationships, and state in real-time. ## Important information for upgrading Service Graph Connector for GCP {#sgc-cmdb-integration-gcp__section_uh4_jjt_zzb} After you've installed the latest version of the Service Graph Connector for GCP, you must synchronize the newly added data sources. Use the Advanced Setup section in the guided setup to synchronize data sources. For more information, see [Configure Service Graph Connector for GCP](https://www.servicenow.com/docs/frQX1fmQk9k9fr1Vc0zHhg "Set up scheduled import jobs to pull in data from a GCP project into your CMDB."). ## Configuring a connection for the connector {#sgc-cmdb-integration-gcp__section_cgw_3pf_32c} You can configure a connection for the connector by using the SGC Central view in the Service Graph Workspace or CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see [Configure Service Graph Connector for GCP using SGC Central](https://www.servicenow.com/docs/Jp591ZPWSLaWk_H8tGc0yw "Use the playbook available with the SGC Central application to set up the Service Graph Connector for GCP for pulling in GCP project data into the CMDB."). Important: Unless there are configuration issues, use the SGC Central view in the Service Graph Workspace or CMDB Workspace to configure the connection for the connector, as the guided setup method is planned for deprecation. ## CMDB integrations dashboard {#sgc-cmdb-integration-gcp__section_anq_fww_prb} The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring GCP integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://www.servicenow.com/docs/eNRvwxlXe1MvEh~3MtTKAQ#integration-commons-for-cmdb__section_fxg_lh4_blb). ## BYOL and BYOS support {#sgc-cmdb-integration-gcp__section_x14_3r2_bzb} Bringing your own licenses (BYOL) or bringing your own subscriptions (BYOS) is the process of bringing previously purchased on-premises licenses or subscriptions to Google Cloud. The connector supports the BYOL and BYOS of the Image CIs for the Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) services on Google Cloud. The connector populates the Key Value \[cmdb_key_value\] table with the licensing information. Depending on the platform usage, the key is set to either `Windows_OS_License_Type_automatic` or `Linux_OS_License_Type_automatic`, and the key value is set to either `BYOL` or `BYOS`. **Related concepts** * [Service Graph Connectors](https://www.servicenow.com/docs/UbpF1cDO6aOiUoeQ5AiLZA "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.") * [Handling import failures for large GCP resources](https://www.servicenow.com/docs/6mju7cMlVFxWX6rHcG~Phg "Manage the data source failure when importing resources from GCP.") * [Deep discovery for Service Graph Connector for GCP](https://www.servicenow.com/docs/dneGJEiWwXw9cc9iNmQTuw "The SG-GCP Execute Patch Job and SG-GCP Get Patch Job scheduled import jobs enable deep discovery by running patch jobs at the GCP project level.") * [Life cycle management of records in Service Graph Connector for GCP](https://www.servicenow.com/docs/96~Mw8eTqiZqZLvfcrj0Bw "Life cycle management in the in the Service Graph Connector for GCP monitors and updates the statuses of GCP resources throughout their entire life cycle, from creation to deletion.") **Related reference** * [Data mapping for Service Graph Connector for GCP](https://www.servicenow.com/docs/K78OM6O5NJcq8NZZFoBK_A "Data from the GCP data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).") * [CMDB classes targeted in Service Graph Connector for GCP](https://www.servicenow.com/docs/~U2W3Ig2Kss~THUGCXnJLw "When you complete setting up the connection, you can configure the integration to periodically pull data from a GCP project. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.") * [GCP discovery solutions comparison](https://www.servicenow.com/docs/DF101PnybQWfLv5C2xjjxw "ITOM Visibility applications discover a variety of Google Cloud Platform (GCP) resources and populate the relevant configuration item (CI) classes in the Configuration Management Database (CMDB) with their attributes.")