---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Data mapping

# Data mapping for Service Graph Connector for Omnissa Workspace ONE UEM {#ariaid-title1}

Release version: Australia  
Updated September 22, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Data from the Omnissa data sources is mapped and transformed into the ServiceNow
CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow
CMDB using the Identification and Reconciliation Engine (IRE).

## Data mapping for Service Graph Connector for Omnissa Workspace ONE UEM {#sgc-data-mapping-omnissa-works__section_data_mapping}

When you complete setting up the connection, you can configure the integration to periodically pull data from Omnissa.  
The following table lists the data sources, the staging tables, and the target tables as CMDB CI classes for the Service Graph Connector for Omnissa Workspace ONE UEM.{#sgc-data-mapping-omnissa-works__table_data_mapping__entry__3}

| Data source | Staging table | Target tables |
|-|-|-|
| SG-Omnissa WS1 Device | sn_omnwoneuem_inte_sg_omnissa_ws1_device | [Handheld Computing Device \[cmdb_ci_handheld_computing\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_handheld_computing) [Network Adapter \[cmdb_ci_network_adapter\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_network_adapter) [Media Player \[cmdb_ci_media_player\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_media_player) [Printer \[cmdb_ci_printer\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_printer) [Hardware \[cmdb_ci_hardware\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_hardware) [Computer \[cmdb_ci_computer\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_computer) |
| SG-Omnissa WS1 Remove Software | sn_cmdb_int_util_remove_record | [Software \[cmdb_ci_spkg\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_spkg) |
| SG-Omnissa WS1 Usage | sn_omnwoneuem_inte_sg_omnissa_ws1_usage | SG-Omnissa WS1 Usage |
| SG-Omnissa WS1 Apps | sn_omnwoneuem_inte_sg_omnissa_ws1_apps | [Software \[cmdb_ci_spkg\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_spkg) [Hardware \[cmdb_ci_hardware\]](0dBxy_~tw_UBUCEZ~vzZPg#sgc-omnissa-works-classes__section_cmdb_ci_hardware) |
[Table 1. Data mapping for Service Graph Connector for Omnissa Workspace ONE UEM]

{#sgc-data-mapping-omnissa-works__table_data_mapping}

You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/_zqPaqbG5vaxHRfrZ6bq7Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information.