---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# NetBrain

# Service Graph Connector for NetBrain {#ariaid-title1}

Release version: Australia  
Updated October 6, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Service Graph Connector for NetBrain to integrate the data discovered by NetBrain into your ServiceNow instance to support various use cases.

## Request apps on the Store {#sgc-integration-netbrain__id_lz5_rv1_p4b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sgc-integration-netbrain__inline-send-to-store}

## Supported versions {#sgc-integration-netbrain__section_supported_versions}

* Zurich
* Australia
* Brazil
{#sgc-integration-netbrain__ul_wcy_zrq_wtb}

## Use cases {#sgc-integration-netbrain__section_use_cases}

The following examples describe how you can use the Service Graph Connector for NetBrain:

* Maintain an accurate and up-to-date inventory of NetBrain configuration items (CIs) in the CMDB.
* Identify and assess dependencies between CIs discovered by NetBrain.
* Identify data quality issues, reconcile inconsistencies, and manage incidents and changes on discovered CIs.
* Schedule periodic synchronization of NetBrain data to keep your CMDB up to date.
{#sgc-integration-netbrain__ul_use_cases}

## Configuring a connection for the connector {#sgc-integration-netbrain__section_configure_connection}

Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to install the connector and configure the connection. The view enables you to install and discover connectors and to manage the full life cycle of creating, editing, monitoring, and debugging connections. For instructions, see [Configure Service Graph Connector for NetBrain using SGC Central](https://www.servicenow.com/docs/VIBl0IAI9cxZrhy4F8oCEA#sgcc-configure-netbrain "Use the playbook in SGC Central to set up the Service Graph Connector for NetBrain and pull NetBrain data into your CMDB.").

## CMDB integrations dashboard {#sgc-integration-netbrain__section_cmdb_dashboard}

The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring NetBrain integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://www.servicenow.com/docs/eNRvwxlXe1MvEh~3MtTKAQ#integration-commons-for-cmdb__section_fxg_lh4_blb).
**Related concepts**   

* [Service Graph Connectors](https://www.servicenow.com/docs/UbpF1cDO6aOiUoeQ5AiLZA "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.")  
**Related tasks**   

* [Configure Service Graph Connector for NetBrain using SGC Central](https://www.servicenow.com/docs/VIBl0IAI9cxZrhy4F8oCEA#sgcc-configure-netbrain "Use the playbook in SGC Central to set up the Service Graph Connector for NetBrain and pull NetBrain data into your CMDB.")  
**Related reference**   

* [CMDB classes targeted in Service Graph Connector for NetBrain](https://www.servicenow.com/docs/VER5h0AsKW0ZDQPZsVkr4g#sgc-netbrain-classes "When you complete setting up the connection, you can configure the integration to periodically pull data from NetBrain. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.")
* [Data mapping for Service Graph Connector for NetBrain](https://www.servicenow.com/docs/VIvOC~iBBQjQzdo2A7ZLrQ#sgc-data-mapping-netbrain "Data from the NetBrain data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).")