---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure using SGC Central

# Configure Service Graph Connector for Confluent using SGC Central {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the playbook in SGC Central to set up the Service Graph Connector for Confluent and pull Confluent data into your CMDB.

## Before you begin

Install Service Graph Connector for Confluent from the ServiceNow Store. For ServiceNow Store installation steps, see [Install a ServiceNow Store application](https://www.servicenow.com/docs/access?context=installing-applications-in-application-manager&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## About this task

The playbook experience for onboarding connectors is activated with SGC Central in the CMDB Workspace. To configure the SGC Central application, see [Configuring SGC Central](https://www.servicenow.com/docs/7dDf5rxNMnkcccCA02GxmQ "Set up the SGC Central application for onboarding and maintaining Service Graph Connectors and monitoring the errors related to connections added using Service Graph Connectors.") and for more information on how to interact with a playbook, see Interact with Playbook.

## Procedure

1. Navigate to WorkspacesCMDB Workspace.
2. In the CMDB Workspace, select SGC Central.
3. On the Overview page, select Create connection.
4. On the Create connection window, select the Confluent connector type, and then select Create connection.
5. Complete the initial prerequisites when setting up a connection for the first time.  
   Note:  
   This step is required only during the first-time setup. See [Perform initial setup tasks when creating a connection in SGC Central](https://www.servicenow.com/docs/0vWb7VG8kY9kzX25jOf72Q "Complete the prerequisites for setting up a connection for the first time using a Service Graph Connector within the SGC Central view of the Service Graph Workspace or CMDB Workspace.").
6. Enter connection details and test the connection for importing Confluent data.
   1. In the Setup stage, select Create and test connection.
   2. On the form, fill in the fields.  
   3. Select Create and test connection.
   4. After the test completes, select Continue.
7. Set the configuration properties for the connection.
   1. In the Setup stage, select Set configuration properties.
   2. Fill in the property details.  
   3. Select Continue.
8. Configure the import schedule.
   1. In the Setup stage, select Configure import schedule.
   2. Select the import schedule for your connection, set it to Active, and fill in the run schedule details.
   3. Select Save, then Continue.
9. Select Confirm connection creation to verify the connection.

## What to do next

Select View all connections to review the connection details.

You can manage connections from the SGC Central view of the CMDB Workspace. For more information, see [Managing connections added for Service Graph Connectors in SGC Central](https://www.servicenow.com/docs/KVfgB9KZk6vuho37K__N_Q "You can create and update connections for Service Graph Connectors within the SGC Central view of the Service Graph Workspace or CMDB Workspace. Use these connections to ingest data into Configuration Management Database (CMDB) from third-party sources.").

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