---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Install Collaboration Services for Task Communications Management

# Install Collaboration Services for Task Communications Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the Collaboration Services for Task Communications Management plugin (sn_tcm_collab_hook) from ServiceNow Store to get the Slack functionality.

## Before you begin

Role required: admin

## About this task

## Procedure

1. Navigate to ServiceNow Store.
2. Find the Collaboration Services for Task Communications Management store application.
3. Click the Collaboration Services for Task Communications Management store application and then click Request App.
{#install-collab-services-for-tcm__steps_lld_rzv_mhb}
**Related topics**   

* [List of plugins (Australia)](https://www.servicenow.com/docs/access?context=list-of-plugins&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
* [Configure Slack workspace](https://www.servicenow.com/docs/access?context=configure-slack-workspace&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)