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sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

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ft:locale :

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ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

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---

# Using style guides in the Knowledge Center

# Using style guides in the Knowledge Center {#ariaid-title1}

Release version: Australia  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use style guides to keep the tone, voice, and terminology of AI-generated knowledge articles consistent for writers and easy to understand for readers.

In the Knowledge Center, you create style guides to define the tone, voice, and terminology for AI-generated articles. You assign them to knowledge bases, and authors choose one when they generate an article.

* [Create a style guide in the Knowledge Center](https://www.servicenow.com/docs/S7CDzo_adg_VvOymdJK9ew "Create a style guide that defines the tone, voice, and terminology AI applies when it generates knowledge articles. Assign the style guide to a knowledge base so that authors can select it during article generation.")
* [Assign a style guide to a knowledge base](https://www.servicenow.com/docs/7SPGGk5Xt_oCr_F7zo8vDw "Assign a style guide to a knowledge base in Knowledge Center so that authors can choose it when they generate articles in that knowledge base. Only active style guides can be assigned.")
* [Generate knowledge articles using style guide](https://www.servicenow.com/docs/5LePY84GVBbt93saNldDSw "Learn how to apply a style guide when you generate a knowledge article in the Knowledge Center. The style guide applies only to the article you generate, and it sets the tone, voice, and terminology that the generated content follows.")