---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# ServiceNow Otto skills

# ServiceNow Otto skills {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Review the generative AI skills available for Telecommunications Network Inventory, what each one does, and where to use it.

The following skill is available for Telecommunications Network Inventory. Skills are generated on the record page and, where activated, in the ServiceNow Otto panel.
{#servicenow-otto-skills__entry__2}

| Skill | What it does |
|-|-|
| Remote Hands Request Summarization | Provides a contextual overview of a Remote Hands case, combining current case data with insights from similar historical cases. See [Generate summary for remote hands case record](https://www.servicenow.com/docs/lO2PjmChoinAAnIxCWqG_Q "Remote Hands Request Summarization generates a contextual summary of a Remote Hands case. It combines current case data with insights from similar historical cases using information submitted through the CSM portal."). |
[Table 1. ServiceNow Otto skills for Telecommunications Network Inventory]