---
sourceDocument: Australia Telecommunications Network Inventory
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/telecom-network-inventory

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Equipment Holder form

# Equipment Holder form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Equipment Holder form

The Equipment Holder form in ServiceNow enables you to create, review, and modify details of network assets related to equipment holders.
This form helps manage physical and operational characteristics of network equipment, supporting efficient asset tracking and lifecycle management within your organization's network infrastructure.
Show full answer Show less  

## Key Features

* **General Fields:** Define physical slot orientation (None, Horizontal, Vertical), track serial numbers, total units, units in use, and units available. Specify the support group responsible, lifecycle stage (such as Deploy, Design, End of Life, Inventory, Operational, Purchase), and lifecycle stage status (In Maintenance, In Use, Pending Retirement).
* **Management Details:** Assign a manager responsible for the network asset by selecting a user from the directory.
* **Identification:** Record manufacturer details, model ID, and model number, facilitating accurate asset identification and vendor relations.
* **Alarmable Option:** Designate whether the asset can have an assigned alarm system for monitoring purposes.
* **Configuration Fields:** Include physical orientation of slots, unit position, and network domain ownership categorization (Mobility, Telco, Core) to contextualize asset placement and responsibility.
* **Capacity and Power Details:** Specify allotted electric power with unit selection (Watts, Kilowatts, Megawatts, Horsepower) and ensure minimum power values to maintain rack/cabinet capacity. Max weight capacity and unit of measure can be set according to Metric or US Imperial systems, with automatic conversions to Pounds or Kilowatts as applicable.
* **Comments:** Add free-form notes for additional context, such as duty technician assignments.

## Practical Benefits for ServiceNow Customers

By using the Equipment Holder form, you can efficiently manage and document the lifecycle, physical configuration, and operational status of network equipment holders. This detailed asset management supports maintenance planning, inventory control, and operational readiness. The form's integration of power and weight capacities helps prevent overloading and ensures safe equipment deployment. Assigning management responsibility enhances accountability, while lifecycle status tracking supports timely asset updates and retirement planning.  
The Equipment Holder form enables you to create, review, and modify the network asset
details for an equipment holder.
{#tni-equipment-holder-form-configuration__table_m2n_5nj_wxb__entry__2}

| Field | Description |
|-|-|
| Name | Physical orientation of the slots in this network asset: --None-- :   No specific physical slot orientation. Horizontal :   Horizontal slot orientation. Vertical :   Vertical slot orientation. |
| Serial number | Total number of equipment holder units, both occupied and available, in this network asset. |
| Asset | Number of equipment holder units that are in use in this network asset. |
| Support group | Number of equipment holder units that are available for use in this network asset. |
| Life Cycle Stage | Stage of the life cycle that this network asset is in: Deploy :   Network asset that is deployed in your network. Design :   Network asset that is being used for design purposes. End of life :   Network asset that is at the end of its useful life. Inventory :   Network asset that is an inventory item in use in the network. End of life :   Network asset that is missing and can't be located. Operational :   Network asset that is operational. Purchase :   Network asset that is in the purchase phase of its life. |
| Managed by | Name of the person who manages this network asset. Select the search icon (![Search icon.]()) and select a user from the listing. |
| Life Cycle Stage Status | Status of the network asset as it relates to the life cycle stage that it is in: In Maintenance :   Network asset that is currently in maintenance. In Use :   Network asset that is currently in use. Pending Retirement :   Network asset that is currently in maintenance. |
| Model ID | Manufacturer's model identification number for this network asset. |
| Alarmable | Option that designates if an alarm system can be assigned to this network asset. |
[Table 1. Equipment Holder form - General]

{#tni-equipment-holder-form-configuration__table_m2n_5nj_wxb} {#tni-equipment-holder-form-configuration__table_f3c_dmd_wrb__entry__2}

| Field | Description |
|-|-|
| Manufacturer | Name of the network asset's manufacturer. Select the search icon (![Search icon.]()) and select a manufacturer code. To learn more, see [Create manufacturer and vendor codes](https://www.servicenow.com/docs/Fwlt4yRvcVY1_fPmtghUnA "Create company codes by using the Telecommunications Network Inventory application. You can create codes for each manufacturer, vendor, or customer that you do business with. You can categorize these records to categorize the network assets."). |
| Model number | Manufacturer's model number for this network asset. |
| Orientation | Physical orientation of the slots in this network asset: --None-- :   No specific physical slot orientation. Horizontal :   Horizontal slot orientation. Vertical :   Vertical slot orientation. |
| Unit position | Unit position of this network asset. |
| Network Domain | Domain of ownership and responsibility for this network asset or connection. Select one of the following options: Mobility :   Network asset that is associated with the mobility equipment domain. Telco :   Network asset that is associated with the Telco equipment domain. Core :   Network asset that is associated with the core equipment domain. |
| Units occupied | Total number of equipment holder units, both occupied and available, in this network asset. |
| Units in use | Number of equipment holder units that are in use in this network asset. |
| Units available | Number of equipment holder units that are available for use in this network asset. |
| Comments | Free form text that is used to comment on a network asset. For example, <kbd class="ph userinput">Duty tech is Rahul Dev</kbd>. |
| Allotted Electric Power | Maximum power allotted to the asset. Note: * To maintain the power capacity of the rack/cabinet, it's essential to incorporate a minimum value of 10 Watts. * By default, the value is converted to Kilowatts (KW), in the capacity metric and following is the conversion formula * Watts (W) - \<power-in-watts\> / 1000 * Megawatts (MW) - 1000 \* \<power-in-mega-watts\> * Horsepower (HP) - 0.746 \* \<power-in-horsepower\> {#tni-equipment-holder-form-configuration__ul_efc_dw5_4bc} {#tni-equipment-holder-form-configuration__ul_hf4_gw5_4bc} |
| Allotted Electric Power unit | Units in which the allotted electric power of the asset is measured. Select any one of the following units. * Watts (W) * Kilowatts (KW) * Megawatts (MW) * Horsepower (HP) {#tni-equipment-holder-form-configuration__ul_rmg_vv5_4bc} |
| Unit of Measure System | Measurement type based on which the Max weight capacity unit is fetched. Select any one of the following measurement types. * Metric * US Imperial {#tni-equipment-holder-form-configuration__ul_v2j_mx5_4bc} |
| Max weight capacity | Maximum capacity of assets. Note: By default, the value is converted to Pounds (lbs), in the capacity metric and following is the conversion formula * Ounces: \<weight-in-ounces\> / 16 * Grams: \<weight-in-grams\> / 453.59 * Kilograms: 2.204 \* \<weight-in-kilograms\> {#tni-equipment-holder-form-configuration__ul_kws_jy5_4bc} |
| Max weight capacity unit | Unit in which weight of the asset is measured. Select any one of the following. * Grams (g) Note: This field is only accessible when the Metric system is used for unit of measurement. * Kilograms (kg) Note: This field is only accessible when the Metric system is used for unit of measurement. * Ounces (oz) Note: This field is only accessible when the US Imperial system is used for unit of measurement. * Pounds (lbs) Note: This field is only accessible when the US Imperial system is used for unit of measurement. {#tni-equipment-holder-form-configuration__ul_enh_sx5_4bc} |
[Table 2. Equipment Holder form - Configuration]

{#tni-equipment-holder-form-configuration__table_f3c_dmd_wrb}
**Related tasks**   

* [da493f9a5aa8b163c8571b7436ab50800c5e4dad.dita](https://www.servicenow.com/docs/p4lFEDHQhEIhlr3cbAGd~w "Define the equipment holder that contains your telecommunications equipment, including the cabinets, racks, shelves, and slots. By defining the equipment holders, you can track and manage your network assets in the Telecommunications Network Inventory application.")

