---
sourceDocument: Australia Telecom Service Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/telecom-service-ops

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecom Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Cisco Meraki installed integrations

# Cisco Meraki installed integrations {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Predefined system integrations use Meraki REST APIs to pull metric data into your ServiceNow instance to monitor your Cisco Meraki devices. Each integration is driven by a connector instance whose
metric parameter determines the data that the instance collects.
{#meraki-installed-integrations__entry__3}

| Cisco Meraki integration | Description | Metric parameter value |
|-|-|-|
| Device Performance | Collects performance metrics from devices, including utilization, throughput, and availability data. | `getDevicePerformance` |
| Uplink Statuses | Monitors the connectivity status of WAN uplinks on MX and Z series devices. | `getUplinkStatuses` |
| Configuration Changes | Tracks configuration changes made to devices and networks in the dashboard. | `getConfigurationChanges` |
| Network Shaping Uplink Bandwidth | Collects configured bandwidth limits for WAN uplinks used in traffic shaping. | `getNetworkShapingUplinkBandwidth` |
| Switch Port Statuses by Switch | Monitors port status and connectivity for MS switches. | `getSwitchPortsStatusesBySwitch` |
| Uplink Usage by Network | Collects uplink bandwidth usage data aggregated by network for MX and Z series devices. | `getUplinksUsageByNetwork` |
| Uplinks Loss and Latency | Monitors packet loss and latency for WAN uplinks on MX appliances. | `getUplinksLossAndLatency` |
| VPN Stats | Monitors site-to-site VPN tunnel status for MX appliances. | `getVpnStats` |
[Table 1. Cisco Meraki installed integrations]

**Related reference**   

* [Metric type IDs](https://www.servicenow.com/docs/EykiIeBowcDjYGzTfVFhUw "Metric type IDs identify each time-series metric that a connector writes to the metrics database. Use these IDs to locate metrics in Insights Explorer or when you build custom dashboards and indicators.")