---
sourceDocument: Australia Telecom Service Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/telecom-service-ops

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Telecom Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# SD-WAN Alerts Dashboard

# SD-WAN Alerts Dashboard {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Monitor and analyze SD-WAN network alerts across customers and devices, with views for today's alerts, 30-day alert history, and alert trends over time.

## Access the SD-WAN Alerts Dashboard {#sd-wan-alerts-dashboard__section_ihz_lxr_k3c}

Access the SD-WAN Alerts Dashboard by navigating to AllPlatform Analytics \> Dashboards and searching for or selecting SD-WAN Alerts Dashboard. By default, the Alert Summary tab is selected.

## Alert Summary {#sd-wan-alerts-dashboard__section_acm_bzr_k3c}

The Alert Summary tab provides the capability to filter SD-WAN alert activity by severity, state, customer, or CI.
{#sd-wan-alerts-dashboard__table_jj3_4js_k3c__entry__3}

| Title | Type | Description |
|-|-|-|
| All alerts created today | Bar chart | The number of alerts created today, grouped by CI |
| All alerts created the last 30 days | Bar chart | The number of alerts created in the last 30 days, grouped by CI |
| Alert Trends Over Time | Line graph | The trend of alert activity over time |
[ ]

{#sd-wan-alerts-dashboard__table_jj3_4js_k3c}

## Alert Categorization {#sd-wan-alerts-dashboard__section_x4r_4ks_k3c}

The Alert Categorization tab displays SD-WAN alerts grouped by customer and severity.
{#sd-wan-alerts-dashboard__table_z3h_4ls_k3c__entry__3}

| Title | Type | Description |
|-|-|-|
| Alerts per Customer | Donut chart | Distribution of alerts grouped by customer |
| Alert Severity HeatMap | Heat map | Distribution of alerts by severity (for example, Critical, Major, Minor, Warning, and Clear) over time |
[ ]

{#sd-wan-alerts-dashboard__table_z3h_4ls_k3c}

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