---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure an HR service for the Adobe Sign integration

# Configure an HR service for the Adobe Sign integration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create or modify an HR service to request electronic signatures through the Adobe
Sign service. A preconfigured flow to collect signatures for either an adhoc document (HR
PDF document template) or an Adobe Sign template is available to use.

## Antes de Iniciar

Role required: sn_hr_core.admin

## Por Que e Quando Desempenhar Esta Tarefa

For signing an adhoc document (HR PDF document template) or an Adobe Sign template, the following preconfigured HR service, flow, and HR case template are available for your use.

* Case template: Signature using Adobe sign in
* HR service: Signature using Adobe sign in
* Flow: Adobe Sign Integration Flow
{#configure-adobe-sign-template-for-hr-document-template__ul_tgk_gmw_tjb}

## Procedimento

1. Configure an HR service for the Adobe Sign integration.
   1. Navigate to HR AdministrationHR Service Configuration.
   2. Click New or open a record.
   3. On the HR service form, provide the following values for an adhoc document and Adobe Sign document:  
      * HR service name: Signature using Adobe sign in
      * Fulfillment type: Flow
      * Flow: Adobe Sign Integration Flow
      {#configure-adobe-sign-template-for-hr-document-template__ul_pzf_yzd_wjb}
   4. Fill in the other fields on the form, as appropriate.  
      For further details on creating an HR service, see [Configure an HR service](https://www.servicenow.com/docs/wJlSpcmNBO7UKiYsv9M4OQ "Create or modify an HR service to define the request to fulfillment process for that case type. Examples of HR services include benefits enrollment, direct deposit setup, and background check requests by third-party providers.").  
      Nota:  
      In the HR Service Additional Information related list, make sure that the PDF Template field is included so that it appears on the HR case form when a request for this service is made. See [Configure the HR case form for an HR service](https://www.servicenow.com/docs/e7X0qJKwr60zKoC3FFe1dQ#configure-case-form-for-hr-service "Configure the fields that appear on the HR case form for an HR service.") for more information.
   5. Right-click the form header and click Save.
   {#configure-adobe-sign-template-for-hr-document-template__substeps_qkx_nnj_b3b}
2. Configure an accompanying HR case template.
   1. In the Template field, click the Lookup icon.
   2. In the HR Templates list, click New or open a record.
   3. From the Add fields list, select PDF Template.
   4. In the PDF Template field, select the HR PDF document template that you want to make available for signing.  
      Nota:  
      * For adhoc document, make sure to select an HR PDF document template with the Template type field set to <kbd class="ph userinput">HR PDF Templates</kbd>.
      * For the Adobe Sign template, make sure to select an HR PDF document template with the Template type field set to <kbd class="ph userinput">Adobe Sign Templates</kbd>.
      {#configure-adobe-sign-template-for-hr-document-template__ul_qjk_ngx_g3b}
   5. Fill in the other fields on the form, as appropriate.  
      For further details on creating an HR case template, see [Configure an HR case template](https://www.servicenow.com/docs/xBkLDZ5FAcafHU1fCs4uDQ "Create or modify an HR case template for an HR service to automatically populate fields on the HR case form when a request for that service is made.").
   6. Click Submit.
   7. On the HR service form, click Update.
   {#configure-adobe-sign-template-for-hr-document-template__substeps_r2d_4nj_b3b}
{#configure-adobe-sign-template-for-hr-document-template__steps_clp_bdx_g3b}