---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# HR security

# HR security {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

HR Service Delivery
provides Restricted Caller Access, Encryption Support, and Edge Encryption security
features.

## Restricted caller access for HR {#ariaid-title2}

Restricted caller access (RCA) defines cross-scope access to HR Service Delivery
applications.

RCA is available to help secure sensitive information in HR scoped tables and script include
APIs. Without RCA, tables that are not private to a scope are susceptible to queries by any
server-side script.  
The Scoped Application Restricted Caller Access \[com.glide.scope.access.restricted_caller\] plugin is activated during the HR application installation or upgrade.

Caller tracking
:   This setting is recommended for the development stage. Access is allowed to tables and
    script includes, but tracked in the Restricted Caller Access table. Access information can be
    viewed from Application Restricted Caller Access.

Caller restriction
:   This setting is recommended for the production phase after development is complete.

To define cross-scope access to an application resource, refer to [Define cross-scope access to an application
resource](https://www.servicenow.com/docs/access?context=set-RCA-level&version=australia&pubname=australia-application-development&ft:locale=en-US).
**Tópicos relacionados**   

* [Set the application scope, application resources, and event access](https://www.servicenow.com/docs/access?context=scope-resource-access&version=australia&pubname=australia-application-development&ft:locale=en-US)

## Encryption for HR and Employee Document Management {#ariaid-title3}

HR Service Delivery and Employee Document Management provides encryption
to secure sensitive information.

Encryption prevents unauthorized users from downloading and viewing employee documents or viewing specific fields. To encrypt employee documents or fields in HR, Field Encryption is activated by default and provides role-based encryption functions.  
A cryptographic manager configures the fields or applications that are to be encrypted using encryption modules and module access policies:

* Nota:  
  Ensure the Application field has Employee Document Management selected.
* From the module access policy, set the role for encryption access. Specify the role to the user adding employee documents. Users with this role can access encrypted documents. See [Create a module access policy](https://www.servicenow.com/docs/access?context=create-module-access-policy&version=australia&pubname=australia-platform-security&ft:locale=en-US).
* Employees can view their own documents when HR Service Delivery is licensed, activated, and the document type allows employee access. The role specified in the encryption module is not required for employees to view their own documents that are encrypted. [Define policies for a document type](https://www.servicenow.com/docs/SrE8OpPysFNOwpVVHuPo_A#create-modify-hr-doc-types "For each document type, you can determine who can access a document as well as define the retention policies associated with it, or place a legal hold. A document type can manage multiple documents.") To configure the field or attachment for encryption, see [Encrypting fields and
  attachments](https://www.servicenow.com/docs/access?context=field-encryption-key-management&version=australia&pubname=australia-platform-security&ft:locale=en-US).
{#encryption-support-employee-docs__ul_u2s_xyt_pdb}  
Nota:  
Documents that were previously encrypted using encryption contexts have the same access using encryption modules in Australia.

For details on Field Encryption see, [Field Encryption](https://www.servicenow.com/docs/access?context=field-encryption&version=australia&pubname=australia-platform-security&ft:locale=en-US).

## Edge Encryption for HR and Employee Document Management {#ariaid-title4}

HR Service Delivery and
Employee Document Management provides edge encryption to secure sensitive information.

Edge encryption provides you with direct control over your data security. Encryption and key
management are performed on your intranet between your browser and your ServiceNow instance.

See [Understanding Edge
Encryption](https://www.servicenow.com/docs/access?context=c_EdgeEncryptionOverview&version=australia&pubname=australia-platform-security&ft:locale=en-US).

Because edge encryption is enabled on a proxy server on your side of the network, there is
significant planning, network administration and management, and setup required.

See [Planning for Edge Encryption](https://www.servicenow.com/docs/access?context=c_EdgeEncryptionPlanning&version=australia&pubname=australia-platform-security&ft:locale=en-US).

To install edge encryption, see [Edge Encryption installation](https://www.servicenow.com/docs/access?context=c_InstallEdgeEncryptionProxy&version=australia&pubname=australia-platform-security&ft:locale=en-US).

To configure edge encryption, see [Edge Encryption
configuration](https://www.servicenow.com/docs/access?context=edge-config&version=australia&pubname=australia-platform-security&ft:locale=en-US).

### Edge encryption for HR {#edge-encryption-hr__section_zbx_cfk_4db}

You can encrypt columns (fields) or attachments associated with an HR table. See [Encrypt fields using
encryption configurations](https://www.servicenow.com/docs/access?context=c_ConfigureCloudEdge&version=australia&pubname=australia-platform-security&ft:locale=en-US).  
Nota:  
There are limitations when using edge encryption. See [Edge Encryption
limitations](https://www.servicenow.com/docs/access?context=edge-encryption-limitations&version=australia&pubname=australia-platform-security&ft:locale=en-US).