---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Unfurl the web links in Microsoft Teams chat

# Unfurl the web links in Microsoft Teams chat {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

ServiceNow for Microsoft Teams supports link unfurling. Link unfurling
generates a content-rich preview when a supported link is shared in a conversation with a user in
Microsoft Teams.

To enable link unfurling, you must create and download the manifest file and upload the file to
Microsoft Teams. To download the manifest file, refer [Create and download the manifest file for pre-published apps](https://www.servicenow.com/docs/PzHm7wIiD3WIDZ_FaSk~CA "Create and download the ServiceNow for Microsoft Teams manifest file from your instance to enable Microsoft Teams to use the ServiceNow for Teams app.").

In a conversation in Microsoft Teams application, the content in the URL appears
as a preview to the user in the form of an adaptive card. The preview is generated based on the
content shared in the URL.

The content in the adaptive card will be shown only for public knowledge articles, and the
catalog items. However, the adaptive card shows generic content for all private links in the chat
conversations.
* **[Enable link unfurling](https://www.servicenow.com/docs/ONvvGqwFNfUO5wqpDp1dcg)**   
  Enable link unfurling in the manifest file to preview the content of the link shared in the chat conversations.
* **[Configure the system property to open the unfurled links](https://www.servicenow.com/docs/4Y22BVsZbOvFLJYyExc7uQ)**   
  Configure the property to view the content when the user clicks the adaptive card shared in the Microsoft Teams chat conversation.