---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Creating a new role group

# Creating a new role group through the Skills Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Add a new role group in the Skills Workspace to create a category of roles in your organization.

## Por Que e Quando Desempenhar Esta Tarefa

After each step, select Save and continue to move to the next step.

## Antes de Iniciar

Role required: sn_skills_int.job_arch_admin

## Procedimento

1. Navigate to AllSkills Workspace.
2. Select the Lists icon (![Lists icon]()).
3. Go to Job architectureRole groups.
4. Select New.
5. Either create your role group manually or by copying data from an existing group.

   | Method | Actions |
   | Manually | 1. Select New. 2. Enter the details for the role group: the Name, Description, and Job family. 3. Select Save and continue. {#create-new-role-group__ol_ipj_fbk_s1c} |
   | Copy the data from an existing role group | 1. Select From an existing role group. 2. Select the role group from the Select role group pop-up list. 3. Enter the details for the role group: the Name, Description, and Job family. 4. Select Save and continue. {#create-new-role-group__ol_qfs_jbk_s1c} |
   |-|-|

   {#create-new-role-group__choicetable_at3_cbk_s1c}
6. For the Add Role levels page, provide a job profile name, title, and job level for each role level in the role group  
   Role levels enable you to create a hierarchical structure to classify roles based on skills and proficiencies in your organization.
7. **Opcional:** Add more levels by selecting Add level.
8. Add relevant skills for the roles within this group.  
   Skills ensure alignment between required and desirable capabilities.
   1. Select a skill name from the Skill drop-down list.
   2. Determine the skill relevance by selecting High, Medium, or Low from the Skill relevance drop-down list.
   3. If the skill is required, select the Required check box.
   4. **Opcional:** To add more skills, select Add skills and provide details about the skill.
   {#create-new-role-group__substeps_ckg_hvv_m1c}
9. Add related role groups to enhance career progression and provide employee aspiration suggestions for this role group.
   1. Select a role group in the Role group field.
   2. Determine the type of relationship between the role groups by selecting a value in the Relationship type field.  
      * Bidirectional (between role groups)
      * Unidirectional (from newly created role group)
      * Unidirectional (to newly created role group)
      {#create-new-role-group__ul_ffg_zfb_f1c}
   3. **Opcional:** Add more role groups either by selecting the role group directly or from suggested role groups.  
      * To add a role group directly, select Add group and provide details about the role group.
      * To add a role group from suggestions, select the Recommendations icon (![Recommendations icon]()) and select Add on the role group.
      {#create-new-role-group__ul_qdb_y3z_x1c}
   {#create-new-role-group__substeps_kyd_yfb_f1c}
10. Select Submit.  
    Nota:  
    A new role group is created with all the data.

## Resultado

The new role group is opened in form view starting with the Skills matrix. You can see all the skills and role levels related to the role group. You can add more skills to the role group after it is created if necessary. For
more information, see [Add more skills to a role group](https://www.servicenow.com/docs/Nctxr1HEXgDsWLuePtAeUA "Add new skills at each role level in a role group that were not added when creating the role group using the Skills Matrix in the Skills Workspace.").
**Tarefas relacionadas**   

* [Add more skills to a role group](https://www.servicenow.com/docs/Nctxr1HEXgDsWLuePtAeUA "Add new skills at each role level in a role group that were not added when creating the role group using the Skills Matrix in the Skills Workspace.")
* [Edit skills and proficiencies in the Skills Matrix](https://www.servicenow.com/docs/iuVKGKqFMw9G80JOKs33uA "Edit skills data and their proficiency levels to manage the progression at each role level in a role group using the Skills Matrix in the Skills Workspace.")
* [Create related role groups](https://www.servicenow.com/docs/6GPyaJTIy7tCudOGKRPMWA "Create a connection between two different role groups in the Skills Workspace to enable a transition path for the employees to move across different role groups.")