---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View tasks of a third-party system

# View tasks of a third-party system {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

View tasks that are pulled from the third-party system into Enterprise Service Management Integrations Framework.

## Antes de Iniciar

Role required: sn_hr_integr_fw.admin

## Procedimento

1. Navigate to AllIntegrations FrameworkTodos.
2. View details of tasks.  
   {#display-todos__table_dnx_jlk_1nb__entry__2}

   | Field | Description |
   |-|-|
   | Integration todo ID | Unique identifier for the integration Todo. |
   | Todo description | Description of the Todo or task in the third-party system. |
   | Todo state | State of the Todo or task in ServiceNow system, such as Open or Closed. |
   | Active | Option indicating whether the Todo or task is active in the third-party system. |
   | Assigned to | User to whom the Todo or task is assigned. |
   | External Status | Status of the Todo or task in external system. |
   | Extension System | Option indicating the origin of Todo or task. |
   | Domain | Option indicating that domain separation is enabled for this table. |
   | Approving | Option to approve a document that is pulled from a ServiceNow system or a third-party system. On selecting this option, a window appears that allows you to specify a table and select a document from the table. |
   [Tabela 1. Pulled Integration To-do]

   {#display-todos__table_dnx_jlk_1nb}  
   Importante:  
   * By default, the Auto Flush data retention policy removes to-dos after seven days. If you do not want the to-dos to be removed from the table:
     1. Navigate to System MaintenanceTable Cleanup and select sn_hr_integr_fw_todo_inbound.
     2. To inactivate the retention policy, deselect the Active checkbox.
     3. To specify a different condition in the retention policy, add a script in the Condition field.
     {#display-todos__ol_htz_5wv_jnb}
   * If you want use the Pulled Integration To-do table to pull to-dos or tasks from a third-party system, then you must create an implementation of this extension point: sn_hr_integr_fw.TodoTransformHelper.
   {#display-todos__ul_swx_13v_jnb}

