---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create an appointment reason

# Create an appointment reason {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a reason that employees can use to book an appointment.

## Antes de Iniciar

Role required: sn_hr_core.walkup_admin, sn_walkup.walkup_manager

## Procedimento

1. Navigate to AllEmployee CenterAppointment BookingAppointment Reasons.
2. On the Walk-up Reasons for Visit list, select New.
3. On the form, fill in the fields, then save the record.  
   {#create-apt-reason__table_o5f_3lz_gdc__entry__2}

   | Field | Description |
   |-|-|
   | Reason | Title for the reason. The title is displayed in the list of reasons while booking an appointment on the Employee Center. |
   | Active | Option to activate the reason record. |
   [Tabela 1. Walk-up Reason for Visit form]

   {#create-apt-reason__table_o5f_3lz_gdc}
4. On the Available for related list, select the users or roles who must have access to the appointment reason.  
   You can also use the Not available for list to select the users or roles who must not have access to the reason.

## O que Fazer Depois

Add the reasons to the walk-up location queue that you want to use for appointment booking. For more information, see [Create or modify Walk-up Experience locations](https://www.servicenow.com/docs/access?context=configure-walkup-location&version=australia&pubname=australia-it-service-management&ft:locale=en-US).