---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Verify integration for the Sterling service

# Verify integration for the Sterling service {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The integration is configured to push background check data between the HR service in
HR Service Delivery and the Sterling service. You can verify the
preconfigured settings and determine whether they meet your needs or if further
customization is required.

## Antes de Iniciar

Role required: sn_hr_integrations.admin

## Procedimento

1. Verify the HR service mappings, which maps the HR service to the HR web service.
   1. Navigate to HR IntegrationsHR Service Mapping.
   2. Right-click the HR external source column and select Group By HR external source.
   3. For the Sterling group, click the arrow to expand the list.
   4. For each record, click the information icon to verify that the HR service is correctly mapped to the appropriate HR web service.  
      Nota:  
      Make sure to provide the endpoint URL for the Sterling Background Check API record.
      {#verify-base-integration-for-sterling__table_kds_kb3_qcb__entry__3}

      | HR service mapping | HR service | HR web service |
      |-|-|-|
      | Sterling Background Check - Request Background Check by Sterling | Request Background Check by Sterling | Sterling Background Check API |
      [Tabela 1. HR service mapping]

      {#verify-base-integration-for-sterling__table_kds_kb3_qcb}
   {#verify-base-integration-for-sterling__substeps_jww_b5l_mbb}
2. Verify the HR outbound schema mappings.
   1. Navigate to HR IntegrationsHR Outbound Schema Mapping.
   2. Right-click the Source Table column and select Group By Source Table.
   3. For the HR Talent Management Case \[sn_hr_core_case_talent_management\] group, click the arrow to expand the list.
   4. Click the information icon for each Sterling record to verify that the data fields from the source tables are correctly mapped to the appropriate fields in Sterling.
   {#verify-base-integration-for-sterling__substeps_hwz_5df_rbb}
3. Verify the HR schema mappings.
   1. Navigate to HR IntegrationsHR Schema Mapping.
   2. Right-click the Source column and select Group By Source.
   3. For the Sterling group, click the arrow to expand the list.
   4. For each record, click the information icon to verify that the data fields from Sterling are correctly mapped to the appropriate fields in the staging tables.
   {#verify-base-integration-for-sterling__substeps_zjt_d5l_mbb}
4. Verify the HR transform maps.
   1. Navigate to HR IntegrationsHR Transform Maps.
   2. In the Table Transform Maps list, verify that the staging tables are correctly mapped to the appropriate target tables.  
      {#verify-base-integration-for-sterling__table_lgm_jtl_mbb__entry__2}

      | Staging table | Target table |
      |-|-|
      | HR Integrations Background Check Staging \[sn_hr_integrations_background_check_staging\] | HR Talent Management Case \[sn_hr_core_case_talent_management\] |
      [Tabela 2. Staging table mapping]

      {#verify-base-integration-for-sterling__table_lgm_jtl_mbb}
   {#verify-base-integration-for-sterling__substeps_qrk_35l_mbb}
{#verify-base-integration-for-sterling__steps_uxt_53q_4bb}
**Tópico anterior:** [Provide source credentials for the Sterling service](https://www.servicenow.com/docs/9Jqbpt309teUZKCFXvoVQw "Provide the source and REST credentials for the Sterling service so that it can be accessed for integration.")  
**Próximo tópico:** [Add background check packages for the Sterling service](https://www.servicenow.com/docs/vS9hprp8mciYcpveTitmrg "Add one or more background check packages to your instance so they can be accessed when a request for a background check by Sterling is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.")