--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Submit a cleaning request # Submit a cleaning request {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura Raise a cleaning request using either the Workplace Service Portal or the Employee Center. ## Antes de Iniciar Role required: sn_wsd_core.workplace_user ## Por Que e Quando Desempenhar Esta Tarefa Use the Cleaning workplace service to request for cleaning service at your workplace. ## Procedimento 1. Navigate to the portal from one of the following locations. | Location | Navigation | | Workplace Service Portal | 1. Navigate to AllWorkplace CoreWorkplace service portal. The portal homepage opens. 2. Open the Site safety category. 1. Select Catalog. 2. Select Browse by Categories. 3. In the Workplace Services Catalog, select General. {#submit-a-cleaning-request__ol_jfr_cxv_tzb} Nota: If there are multiple catalogs configured on the portal, go to the Catalogs list and select Workplace Services CatalogGeneral. 3. Select Submit a maintenance request. {#submit-a-cleaning-request__ol_sby_wwv_tzb} | | Employee Center | 1. Navigate to AllSelf-ServiceEmployee Center. 2. On the Employee Center landing homepage, select the Workplace ServicesMaintenance. 3. Select Submit a maintenance request. {#submit-a-cleaning-request__ol_xp3_k1w_tzb} | |-|-| {#submit-a-cleaning-request__choicetable_presence_dashboard} 2. On the submit a Cleaning request form, fill in the details. {#submit-a-cleaning-request__table_sjh_sgk_ybc__entry__2} | Field | Description | |-|-| | Requested for | Name of the requester. If a workplace profile is defined for the requester, then the Building, Floor, and the Space fields are automatically filled. | | Date and time requested by | Date and time requested for the service. | | Urgency | Choose the Urgency for the cleaning service. | | Impact | Choose the Impact of service's unavailability. | | Cleaning issue | Select the cleaning issues. | | Additional details | Additional information. | | Building | Building, that has requested for cleaning service. | | Floor | Floor, that has requested for cleaning service. | | Space | Space, that has requested for the cleaning service. | [Tabela 1. Cleaning request form] {#submit-a-cleaning-request__table_sjh_sgk_ybc} 3. Click Submit. ## Resultado The cleaning request is submitted. The state of the request changes to Awaiting approval for approval by the respective manager. After the request is approved, the state of the request changes to Work in progress. Depending on the progress of the background tasks that are assigned to fulfill the request, the state of the request further changes. For more information about blocking the workplace location for a reservation, refer to [Block a workplace location](https://www.servicenow.com/docs/jc27DF6R8oeCDBepKw8e4g "Block a workplace location for a specific period. The blocked workplace location is unavailable during the specified period for any type of reservation on the Workplace Reservation Management Reservation portal.") **Tarefas relacionadas** * [Reconfigure an office space](https://www.servicenow.com/docs/wfFpJlADAi~GKVMz5qSHBQ "Provide details on how an office space should be reconfigured.") * [Raise help request for a workplace inquiry](https://www.servicenow.com/docs/_QTPHdxnOyuvWQgiBeAo8A "Submit a general workplace service request for issues that need a human response. Request help for issues that are not covered by current automated workflows.") * [Raise a move request for a space change](https://www.servicenow.com/docs/ufiefoeX8UHW8yfNYof_1A "Create a move request to relocate to another space. Specify why you want to move and when you want to move. You can select a space that is located in your current building or at a different building. You can also select a desk directly on the floor map.") * [Request furniture for a space](https://www.servicenow.com/docs/DqWWJjaE7gZhHAknNouEDA "Order furniture or equipment for your workplace or for any event.") * [Raise a space assistance request](https://www.servicenow.com/docs/8_tyFnYqX0AAM_vTQN7LOQ "Submit a workplace service request to get space allocation recommendations using the Workplace Service Portal. The Workplace Service Delivery space assistance provides you with the best space allocation plan options based on the space quantity and the department that you specify. You can select the most suitable allocation or none. Depending on your selection, the Space planner deploys the plan to use.") * [Submit a maintenance request](https://www.servicenow.com/docs/NbxuPzOasJonaAoQoH3unA "Raise a maintenance request for an equipment for a location using either the Workplace Service Portal or the Employee Center.") * [Submit a catering request](https://www.servicenow.com/docs/H0Pb0I9w7XN0l0oWXK0koQ "Raise a catering request service using either the Workplace Service Portal or the Employee Center.") * [Submit heating and cooling request](https://www.servicenow.com/docs/CborjGmGIQaqK2f_PhIC4Q "Raise a Heating and cooling request using either the Workplace Service Portal or the Employee Center.") * [Submit a badge request](https://www.servicenow.com/docs/PmHJzX8b1zzj3O6_i2xA3A "Raise a badge request at your workplace using either the Workplace Service Portal or the Employee Center.") * [Submit a tech support request](https://www.servicenow.com/docs/ToxepNcM~OlUD2gr5Sl1eg "Raise a tech support request using either the Workplace Service Portal or the Employee Center.") * [Submit an equipment request](https://www.servicenow.com/docs/Kx7XPRCK_4Jr70NSy4tktQ "Raise an equipment request at your workplace using either the Workplace Service Portal or the Employee Center.") * [Edit a workplace request](https://www.servicenow.com/docs/R1rk_3zCQ2OgVAvGNoEY2g "Edit the details of a workplace request or change workplace service items included in a workplace request.") * [Submit an emergency maintenance request](https://www.servicenow.com/docs/satDQiUrGrr8vEVQ76uRsQ "Submit an emergency maintenance request for a meeting room.") * [Submit a change event request for a reservation](https://www.servicenow.com/docs/gp~M~mVk_z8yuY9o2F_qzA "As a workplace employee, request a change to the date, time, and duration of your planned event reservation.")