---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Setup Employee Center browse experience features

# Setup Employee Center browse experience features {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Make it easy for employees to navigate the portal and discover content using the browse experience features in Employee Center.  
Follow these steps to setup browse experience features:

1. Define the content hierarchy via the taxonomy: [Unified Taxonomy for Employee Center](https://www.servicenow.com/docs/76c~qgFiFHMMtXTBwirkLQ "Unified Taxonomy is a collection of hierarchical topics that brings together different content types, such as requests, articles, quick links, learning content, and employee communications.").
2. Configure how the taxonomy appears on the portal pages: [Dynamic topic pages](https://www.servicenow.com/docs/zcuBCfGTb7tkZtJfTbe0ng "Dynamic topic pages are topic pages that are dynamically configured using content tagged to a unified taxonomy across all departments.")
3. Configure navigation menus:
   * [Mega menu configuration](https://www.servicenow.com/docs/c9ZvbYWIhau8U_rFlgSRPw "The mega menu helps you navigate to a topic and its child topics. The taxonomy you associate with the employee center portal record determines the mega menu and its menu items. By default, the topics and child topics you create in the taxonomy are displayed as mega menu items.")
   * [Advanced Portal Navigation](https://www.servicenow.com/docs/loHI8K0fGL9HvP_dUaLZxw "Advanced Portal Navigation (APN) helps you design and configure an intuitive navigation for better information architecture and topic discovery. You can manage the topics and service portal menu items based on employee needs. Use the enhanced navigation experience that helps you with better content discovery.")

   To learn about the navigation menus, see [View advanced portal navigation](https://www.servicenow.com/docs/L2GvKBMJ_2fYY0dk6ThAcw "Use the enhanced navigation experience that helps you with better content discovery.")
4. Configure the out-of-the-box widgets (optional): [Configure browse experience widgets](https://www.servicenow.com/docs/CMKGYW08_7rFS5fmHeAPxg "Modify the default widget settings according to your organization's needs on Employee Center.")

   To view all the widgets installed with Employee Center, see [Employee Center widgets](https://www.servicenow.com/docs/K_u6dNu4vj7i0e7L0CXVxw "You can use base system widgets as-is in the portal or clone them to suit your own business needs.").
5. Review the browse experience features table below and configure the features relevant to your use case.
{#setup-browse-experience__ol_cq5_r2z_dcc}
{#setup-browse-experience__table_ywm_ly3_qbc__entry__2}

| Feature | Description |
|-|-|
| [Guided Self-Service in Employee Center](https://www.servicenow.com/docs/IU4kCUeZsS0WIxRrd97v3Q "Empower employees with easier self-serve capabilities through guided experiences to improve productivity and efficiency.") | Empower employees with easier self-serve capabilities by deploying a series of prompts to guide employees to the correct knowledge article or request. |
| [Cross-channel favorites](https://www.servicenow.com/docs/m_3Em9tgaLcppUFUq~WxRQ "A cross-channel favorites provides quick access to the content the employees use frequently and offers extensibility for BUs.") | Cross-channel favorites offer quick access to frequently used content for employees, with sorting and customization options |
| [Recommended for you](https://www.servicenow.com/docs/bHKFKV0nON0j9v7XewQohw "Recommended for you displays catalog items and knowledge articles, enabling you to view information that is most relevant to you.") | The Recommended for you widget displays catalog items and knowledge articles tailored to employees based on their profiles or popular content among similar users |
| [Quick links](https://www.servicenow.com/docs/Fz5O3wvrnpcx_qyQUHzW_w "Quick links are a way to quickly access internal and external resources related to specific departments within your organization. You can create quick links, associate quick links to topics, and restrict access to quick links.") | Quick links offer employees a way to quickly access internal and external resources related to specific departments within your organization. |
| [Get support](https://www.servicenow.com/docs/6O7tEjulxHYZbClKT5kt~g "Get support helps you with a centralized and easy-to-navigate section for quick help from the employee center.") | Get support provides a central place to find resources within a home page widget or a modal window. |
[Tabela 1. Browse experience features]

{#setup-browse-experience__table_ywm_ly3_qbc}