---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Conference bridge numbers

# Configure the conference bridge numbers to join calls via phone {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure the conference bridge number to allow the participants to collaborate to
resolve the incidents via the conference bridge number.  
Nota:  
These are additional configuration, which are optional and can be used as required.

## Reserve a conference bridge number {#ariaid-title2}

Reserve a conference bridge number to host the conference calls to work towards the
resolution of incidents via conference bridge number.

### Antes de Iniciar

Role required: Microsoft Teams admin

### Procedimento

1. Log in to Microsoft Teams admin center.
2. Navigate to VoicePhone number.  
3. Click Add.
4. On the form, fill the fields.
   1. Add a name for your order: Provide a name for the audio service.
   2. Country or region: Option to select a country.
   3. Number type: Option to select the number type.  
   4. Quantity: Option to choose the number of the conference number.
   5. Search for new numbers: Option to choose the conference numbers based on city name or by area code.  
   6. Click Next.  
      The reserved number is displayed.
   7. Click Place order.  
      Upon placing the order, the conference numbers appear in the phone
      numbers for the tenant.
   8. Click Finish.  

      The reserved numbers appear under Phone numbers section as
      depicted.

   {#reserve-conference-bridge-number__substeps_ipd_cgs_fsb}

## Configure conference bridge number for meetings {#ariaid-title3}

Configure the conference bridge number to be used for collaborating with the
participants to resolve the major incidents.

### Antes de Iniciar

Role required: Microsoft Teams admin

### Procedimento

1. Log in to Microsoft Teams admin center.
2. Navigate to MeetingsConference bridges.
3. Click Add, and then select the conference bridge type.  
4. Select the conference bridge type.  
5. Select the number from the drop-down option.  
   This is the number that is reserved for your tenant for conference calls.

6. Click Apply.  
   The selected number is added to the list of conference bridge numbers.

## Setup the conference bridge for the users {#ariaid-title4}

Make the conference bridge number available for the participants to join a conference
call via the bridge number.

### Antes de Iniciar

Role required: admin

### Procedimento

1. Log in to Microsoft Teams admin center.
2. Navigate to UsersManage users.
3. Click Service User.  
4. Edit the Audio Conference details by clicking the Edit button.  
5. Select the toll number.  
6. Click Apply.