---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create your own connection and credential alias for Microsoft Exchange Online

# Create your own connection and credential alias for Microsoft Exchange Online {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Configure your own connection and credential alias for Microsoft Exchange Online if you do not want to use the default connection and credential aliases provided by the application.

## Antes de Iniciar

Ensure that the application scope is set to Microsoft Exchange Online Spoke. Otherwise, do the following:

1. Select the Application scope icon (![Application scope icon.]()) on the top-right corner of your Employee Center homepage.
2. In the drop- down, select the option consisting Application scope:.
3. In the filter navigator, search and select Microsoft Exchange Online Spoke.
4. Refresh the page.
{#create-own-connection-and-credential-alias-normalmode__ol_q1s_nnx_byb}

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Create your own connection and credential alias, if you do not want to use the default alias. If you want to use the default alias, refer to [Configure Connection and credential alias for Microsoft Exchange Online using the default credentials and connections](https://www.servicenow.com/docs/OpVfKmczxerFOEC~~OZRfw "Establish connection and credential alias for Microsoft Exchange Online so that you can synchronize reservations. Configure the default credentials and connections. Ensure that the values for the connection and credentials alias are set as specified.").

## Procedimento

1. Navigate to AllConnections \& CredentialsConnection \& Credential aliases.
2. Select New.
3. On the form, fill in the fields.  
   {#create-own-connection-and-credential-alias-normalmode__table_vz4_4m4_byb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name for the connection and credential alias. |
   | ID | The field is automatically generated after you save the form based on the specified Name. |
   | Application | Ensure that the application is set as Microsoft Exchange Online Spoke |
   | Parent alias | Select sn_ex_online_spke.Microsoft_Exchange_Online. |
   [Tabela 1. Connection \& Credential Aliases form]

   {#create-own-connection-and-credential-alias-normalmode__table_vz4_4m4_byb}
4. Select Submit.  
   The Connection and Credential alias record is created.
5. Create an OAuth 2.0 credential to use in the newly created connection and credential alias record.
   1. Navigate to AllConnections \& CredentialsCredentials.
   2. Select New.
   3. Select OAuth 2.0 Credentials.
   4. On the form, fill in the fields.  
      {#create-own-connection-and-credential-alias-normalmode__table_uzk_pp4_byb__entry__2}

      | Field | Descriptions |
      |-|-|
      | Name | Name of the credential. Provide a unique name to differentiate from the default credentials provided by the application. |
      | Active | Option to activate the credential. |
      | OAuth Entity Profile | Select the default OAuth entity profile that was generated when you performed the application registry in [Set up OAuth connection with Microsoft Exchange Online](https://www.servicenow.com/docs/pojnTi52oG7GmjcYqk~OOQ "Register your Microsoft Exchange Online with ServiceNow instance for OAuth authorization."). |
      | Applies to | Specify how you want to apply to the MID servers. |
      | Order | Order for the credential. |
      [Tabela 2. OAuth 2.0 Credentials form]

      {#create-own-connection-and-credential-alias-normalmode__table_uzk_pp4_byb}
   5. Select Submit.  
      The credential record is created.
   6. Open the credential record that you created.
   7. On the form, select Get OAuth Token.  
      On the Microsoft window that opens, enter your credentials.
   8. Select Update.
   {#create-own-connection-and-credential-alias-normalmode__substeps_ewk_np4_byb}
6. Configure connection for the connection and credential alias.
   1. Navigate to AllConnections \& CredentialsConnection \& Credential aliases.
   2. Select the connection and credential record that you created in the initial steps.
   3. On the form, in the Connections related list, select New.
   4. On the form, fill in the fields.  
      {#create-own-connection-and-credential-alias-normalmode__table_bhb_my4_byb__entry__2}

      | Field | Description |
      |-|-|
      | Name | Name of the connection. |
      | Credential | Select the credential record that you created in Step 5. |
      | Connection alias | The field is automatically set with the connection and credential alias. |
      | Connection URL | Enter <https://graph.microsoft.com> |
      [Tabela 3. HTTPs Connection form]

      {#create-own-connection-and-credential-alias-normalmode__table_bhb_my4_byb}
   5. Select Submit.

## Resultado

The connection and credential record is created with specified credentials and connections.

## O que Fazer Depois

To use it for the calendar provider, see [Configure Microsoft Exchange Online calendar provider](https://www.servicenow.com/docs/cm4cjWK~3pb~reBaTSLIWw "Configure Microsoft Exchange Online as a calendar provider in normal mode to synchronize reservations.").
**Tarefas relacionadas**   

* [Configure Microsoft Azure in normal mode](https://www.servicenow.com/docs/2FP_KRVfokKsiyur0E_Z_Q "Set up a normal mode authentication with Microsoft Azure to connect Microsoft Exchange Online with Workplace Calendar Synchronization.")
* [Create a connection with Microsoft Exchange Online spoke](https://www.servicenow.com/docs/PiVxx2Q2W3zSi1gvy1W5eQ "Connect to the Microsoft Exchange Online spoke by creating a connection.")
* [Set up OAuth connection with Microsoft Exchange Online](https://www.servicenow.com/docs/pojnTi52oG7GmjcYqk~OOQ "Register your Microsoft Exchange Online with ServiceNow instance for OAuth authorization.")
* [Configure Connection and credential alias for Microsoft Exchange Online using the default credentials and connections](https://www.servicenow.com/docs/OpVfKmczxerFOEC~~OZRfw "Establish connection and credential alias for Microsoft Exchange Online so that you can synchronize reservations. Configure the default credentials and connections. Ensure that the values for the connection and credentials alias are set as specified.")
* [Configure Microsoft Exchange Online calendar provider](https://www.servicenow.com/docs/cm4cjWK~3pb~reBaTSLIWw "Configure Microsoft Exchange Online as a calendar provider in normal mode to synchronize reservations.")