---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Highlight fields in Agent Workspace for HR Case Management

# Highlight fields in Agent Workspace for HR Case Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Highlight fields in the workspace to call an agent's attention to them.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllWorkspace ExperienceAdministrationHighlighted Values.
2. Select New.
3. On the form, fill in the fields.  
   {#highlight-form-fields__table_syt_2rp_11c__entry__2}

   | Field | Description |
   |-|-|
   | Table | Name of the table that contains the fields you want to highlight. |
   | Field | Name of the field you want to highlight if the triggering conditions are met. |
   | Application | Scope of applications this highlighting pertains to. |
   | Workspace | The workspace this highlighting applies to. Select Agent Workspace |
   [Tabela 1. Highlighted Value form]

   {#highlight-form-fields__table_syt_2rp_11c}
4. Right-click the header and select Save.
5. In Highlighted Value Conditions, select New.
6. On the form, fill in the fields.  
   For a description of field values, see [Highlighted value condition form](https://www.servicenow.com/docs/quLR5zwKdnmm9K7PmO6dPA "Use the Highlighted value condition form to create conditions to highlight a field.").
7. Select Submit.

