---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Link knowledge articles or managed documents

# Link knowledge articles or managed documents to an HR catalog item {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Link knowledge articles or managed documents to an HR catalog item so that employees
can refer to the articles or documents when requesting the service through the HR service
catalog.

## Antes de Iniciar

Role required: sn_hr_core.admin

For example, an HR catalog item for a beneficiaries inquiry can include links to
knowledge articles on who can be named as a beneficiary, the difference between a
primary and contingent beneficiary, and so on.

For the link to display on the HR catalog item, make sure the item has a variable
that is:

* Type set to Macro with Label
* In the Type Specifications related list, with Widget set to HRI Catalog to KB Article Display
{#link-knowledge-article-to-hr-catalog-item__ul_bdc_2jd_kdb}

## Procedimento

1. Navigate to AllHR AdministrationHR ServicesManage HR Catalog.
2. Hover over the HR catalog item that you want to add the knowledge article or managed document to, and click Manage KB articles.  
3. Click New or open a record to add or edit a link.
4. Fill in the fields on the form.  
   {#link-knowledge-article-to-hr-catalog-item__table_ffn_3xs_fdb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the HR catalog item to knowledge article or managed document link. |
   | Catalog Item | This field is automatically set to the HR catalog item. |
   | Knowledge Article | Name of the knowledge article. |
   | Managed Document | Name of the managed document. |
   | Active | Check box to activate the link for use. |
   | Order | Order number for the link. Lowered numbered links are displayed before higher numbered links. |
   [Tabela 1. Catalog Item to KB Link form]

   {#link-knowledge-article-to-hr-catalog-item__table_ffn_3xs_fdb}
5. Click Submit or Update.  
   The knowledge article will display under the Related Knowledge Documents section when employees open the HR catalog item in the HR catalog.
**Tópico anterior:** [Edit the HR case template for an HR catalog item](https://www.servicenow.com/docs/_5SWrDVt_3usDr4yogOHQg "Edit the HR case template for an HR catalog item to automatically populate fields on an HR case form when a request for that item is made.")  
**Próximo tópico:** [HR fulfillment instructions](https://www.servicenow.com/docs/rguJGAUOk8QBiwlYfVUnkQ "HR fulfillment instructions provide focused and targeted information on how an agent can complete an HR case faster and more efficiently for HR Service Delivery Agent Workspace and legacy HR Case Management.")