---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Microsoft Teams Integration for Employee Experience

# Configuring Microsoft Teams integration for Employee Experience {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Offers help for employees to resolve their IT, HR, and UR related issues through Microsoft Teams. Employees can interact with the agents from within Microsoft Teams to resolve their issues.
* **[Configure IT Service Management integration with Microsoft Teams](https://www.servicenow.com/docs/Sbw7QTsHRZ8GkgU~pwmq5A)**   
  Complete the procedures outlined to configure IT Service Management integration with Microsoft Teams.
* **[Configure HR Service Delivery integration with Microsoft Teams](https://www.servicenow.com/docs/j56t6cqyC61Bah8ajycCyQ)**   
  Complete the following procedures to configure the HR Service Delivery integration with Microsoft Teams.
* **[Configure Universal Request integration with Microsoft Teams](https://www.servicenow.com/docs/Hxkk64SMYF8h8BEPcm0kQw)**   
  Complete the following procedures to configure the Universal Request integration with Microsoft Teams.