---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage the employee profile AI and ML model

# Manage the employee profile AI and ML model {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the employee profile Artificial Intelligence (AI) and Machine Learning (ML) model to view recommended articles and catalog items for similar users.

## Antes de Iniciar

Role required: Employee profile admin

Opt in to employee profile. For more information, see [Opt in to the employee profile](https://www.servicenow.com/docs/Le2weO6q3Es6MMyqE4_xew "Enable the new employee details and design by opting in to employee profile.").

## Por Que e Quando Desempenhar Esta Tarefa

Discover recommendations from similar users using the employee profile ML model. These recommendations remove the dependency on the HR profile ML model. Identify the Knowledge articles and catalog items that are most viewed by similar users. Display the Recommended for you section based on the instance configuration made by the admin.

You can [Modify the Recommended for you widget display](https://www.servicenow.com/docs/Xmx_mejkyd9y2gdoyVwLuQ "The Recommended for you widget displays catalog items and knowledge articles, enabling you to view information that is most relevant to you. You can configure the instance options to control the appearance of the widget, such as the title, number of items to display, and what category of items you want to view.") to show more results.  
Nota:  
HR customers continue to use the HR profile ML model regardless if they opt in to employee profile.

## Procedimento

1. Navigate to AllEmployee ProfileEmployee Profile AI Configuration.
2. To create a record under the default similarity definition, click New.
{#train-employee-profile-model__steps_zsb_d4x_bsb} The employee profile admin can [Manually train the employee profile predictive model](https://www.servicenow.com/docs/xup7xRHIfcg4DYwlMYZoXA "Manually train the employee profile predictive intelligence to model similar users if auto-train is not enabled by default.") if the similar user model is not auto-trained after opting in to employee profile.

## O que Fazer Depois

Employees can browse through the Knowledge articles and catalog items viewable in the Recommended for you section using the employee profile ML model.