---
sourceDocument: Brazil Build workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/build-workflows

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Create Record activity

# Create Record activity {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Pause the playbook and prompt the end user to create a record in a form view. Use this activity to allow the end user to create a
record. This activity requires you to configure the desired table for which record to create, and the desired form view that the end user will see when creating the record.

## Roles and availability {#create-record-activity__section_pwq_rb5_kcb}

This activity is available as a common activity. Users with the admin, playbook.admin, or pd_author can add this activity to a playbook.

## Inputs {#create-record-activity__section_yb4_zq3_plb}

Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see [Dot-walking examples](https://www.servicenow.com/docs/access?context=dot-walking-examples&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US). {#create-record-activity__table_ajt_sr3_plb__entry__3}

| Input | Type | Description |
|-|-|-|
| Label | String | Title to display as activity and playbook card. |
| Description | String | Information to display about activity usage or outcome. |
| Run condition | Condition Builder | Conditions that must be met to run an activity or stage. You can use data from prior activities to build conditions. Note: Select Show additional options to see this field. |
| Start Rule | Choice | Under ScheduleStart Rule, select a start rule for when your stage should start running: * When process starts: Your stage starts running as soon as the playbook starts. * After specific stages: Your stage starts running after specified stage(s) have finished running. {#create-record-activity__ul_f4z_nq1_ppb}Under Schedule \> Start Rule, select a start rule for when your activity should start running: <!-- --> * When stage starts: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered. * After specific activities: Your activity starts running after specified activities have finished running. {#create-record-activity__ul_zzc_3ls_m1c} |
| Start with delay | True/False | Option to wait for a duration of time before running an activity or stage. When enabled, this input displays the [Start with delay input properties](https://www.servicenow.com/docs/opw9hwWqpKEjJM2nWbJE8g "Specify a duration of time to wait before running an activity or a stage whose start rule and conditions have been met. Give users time to act during automated playbooks. Give users time to wait for a specific date and time to complete actions."). Note: Select Show additional options to see this field. |
| Table | Table Name | Table in which to insert new record. |
| Create Record View | String | Form view to use for record creation. If you don't provide a form view, the system uses the default view. Use the new tab button ![a button that opens a new tab]()to open and edit a form view with Form Builder in a new Workflow Studio tab. Note: Many form views are not supported in Workspace. |
| Template Fields | Template Value | Field values to set during record creation. |
[ ]

{#create-record-activity__table_ajt_sr3_plb}

## Outputs {#create-record-activity__section_unx_fr3_plb}

These outputs can provide data to other activities in your playbook. You can access this data as activity inputs when you configure your activity: {#create-record-activity__table_mv2_rr3_plb__entry__3}

| Output | Type | Description |
|-|-|-|
| Table | Table Name | Table containing new record. |
| Create Record View | String | Form view used for record creation. |
| Record Created | Sys ID | Unique identifier of the record that this activity created. |
[ ]

{#create-record-activity__table_mv2_rr3_plb}

## Design considerations {#create-record-activity__section_td2_fr3_plb}

Create form views for activities that you want to render in a playbook during runtime.
:   Use a form view to display only the fields your users need to create a record. Your view should display required fields or those fields validated by other business logic. See [View Management](https://www.servicenow.com/docs/access?context=view-management-overview&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US).

Run non-interactive activities before interactive activities
:   While a Create Record activity interactively gathers data from users, it prevents the playbook from starting any dependent activities. For example, a Create Record activity would prevent starting After Previous activities, which may be in other stages. Where possible, design your playbooks to run non-interactive activities before interactive activities that could block them.

*[\>]: and then