Field Service Spoke
Provides actions for flow designers to use when creating Field Service Management business processes.
| Action | Description |
|---|---|
| Get Work Order | Retrieve a work order record using the work order number. If multiple records are found, only the first record is returned. |
| Create Work Order | Create a work order and optionally associate it with a case. |
| Update Work Order | Update a work order by providing the work order reference and the fields that you want to update. |
| Get Work Order Task | Retrieve a work order task record using the work order task number. If multiple records are found, only the first record is returned. |
| Create Work Order Task | Create a work order task and optionally associate it with a work order. |
| Update Work Order Task | Update a work order task by providing the work order task reference and the fields that you want to update. |
| Add Work Note to Task | Add a work note to a task or to task extended objects (for example, a work order or work order task). |