---
sourceDocument: Brazil Build workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/build-workflows

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# AI capabilities in Playbooks

# AI capabilities in Playbooks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Explore the AI-powered capabilities in Playbook, from generating and recommending playbooks to enabling autonomous, agentic execution.

The generative AI and agentic AI capabilities help you build, discover, and run playbooks more efficiently.
{#now-assist-features-playbooks__table_gbm_tmr_k3c__entry__3}

| Capability | Description | Documentation |
|-|-|-|
| Playbook generation | Generate a complete playbook automatically using a natural language prompt. Now Assist creates the playbook structure, stages, and activities based on text prompt or image. | [Playbook generation from text prompt or image](https://www.servicenow.com/docs/TTATg6s6IJ1S8mUGt7BbTg "Generate a playbook using AI from text prompt or image inputs. For example, you can enter a text description to generate a playbook for managing customer support cases.") |
| Playbook recommendation | Get AI-generated recommendations for placeholder activities. The system generates recommendations based on an activity's name and description. | [Playbook recommendations for placeholder activity](https://www.servicenow.com/docs/ecfNNNXzCki88pkenmnGgw "Get AI-generated recommendations for placeholder activities. The system generates recommendations based on an activity's name and description.") |
| Playbook summarization | Use AI-generated overviews of a playbook's stages, activities, triggers, and inputs to understand its purpose and flow without going into the details of what is being done at activity and stage level. | [Playbook summarization](https://www.servicenow.com/docs/T7KlWjIpToCO61FVfrFRbQ "Use AI to generate overviews of a playbook's stages, activities, triggers, and inputs. Understand a playbook's purpose and flow without going into the details of what is being done at activity and stage level.") |
| Agentic Playbooks | Enable AI agents to autonomously execute playbook actions and make decisions at runtime, reducing manual intervention for complex, multi-step processes. | [Agentic Playbooks](https://www.servicenow.com/docs/HRWqTCQsU1j~2LWQylEdqg "Agentic Playbooks use AI agents to help you work more efficiently. AI agents complete tasks and generate outputs for your playbook activities.") |
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{#now-assist-features-playbooks__table_gbm_tmr_k3c}