Machine Learning solutions for Flow Designer
Summarize
Summary of Machine Learning solutions for Flow Designer
Predictive Intelligence for Flow Designer (com.snc.mlflowdesigner) enables the deployment of machine learning solutions within your ServiceNow instance. This spoke allows you to integrate Predictive Intelligence model predictions directly into your flows, enhancing automation and data handling capabilities.
Show less
Key Features
- Frameworks: Three machine learning frameworks are available for creating solutions:
- Classification framework
- Similarity framework
- Clustering framework
- Spoke Requirements: Requires a sharedservice.worker user for training and a pre-trained Predictive Intelligence solution.
- Spoke Dependencies: Ensure the following plugins are installed:
- Predictive Intelligence (com.glide.platformml)
- Predictive Intelligence Reporting (com.glide.platformmlpa)
Spoke Actions
The spoke offers several actions to make predictions using existing models without scripting:
- Classification Batch Prediction: Predict values using multiple input records.
- Classification Prediction: Predict value using a single input record.
- PI Confidence Check: Compare predict confidence with a user-specified value.
- Regression Batch Prediction: Predict values with multiple input records (deprecated in this release).
- Regression Prediction: Predict value with a single input record (deprecated in this release).
- Similarity Prediction: Retrieve similar records based on user-defined criteria.
Spoke User Roles
The following user role is provided to manage access to Predictive Intelligence features:
- mladmin: Grants access to all Predictive Intelligence functionalities.
For further implementation guidance, refer to the related topics on using Predictive Intelligence in Flow Designer with ML actions.
With Predictive Intelligence for Flow Designer (com.snc.ml_flowdesigner), you can deploy machine learning solutions in your instance. This spoke provides actions to incorporate Predictive Intelligence model predictions into flows.
Predictive Intelligence activation
This spoke requires Predictive Intelligence (com.glide.platform_ml). For more information, see Install Predictive Intelligence.
Key features
- Classification framework
- Similarity framework
- Clustering framework
Spoke requirements
- A sharedservice.worker user to train solutions.
- A pre-trained Predictive Intelligence solution.
Spoke dependencies
- Predictive Intelligence (com.glide.platform_ml) plugin
- Predictive Intelligence Reporting (com.glide.platform_ml_pa) plugin
Spoke actions
Predictive Intelligence for Flow Designer (com.snc.ml_flowdesigner) provides actions to make predictions using existing models without having to write or maintain script. Available actions include:
| Action | Description |
|---|---|
| Classification Batch Prediction | Obtain a predicted value from an active classification solution definition using multiple input records. |
| Classification Prediction | Obtain a predicted value from an active classification solution definition using a single input record. |
| PI Confidence Check | Compare an output value (number) from Predictive intelligence with a number specified by the user. For example: Compare the confidence value of a prediction with a specified value. |
| Regression Batch Prediction | Obtain a predicted value from an active regression solution definition using multiple input records. Note: The regression framework is deprecated in the Australia release. You can continue to use existing regression solutions but you can't create new ones. |
| Regression Prediction | Obtain a predicted value from an active regression solution definition using a single
input record. Note: The regression framework is deprecated in the Australia release. You can continue to use existing regression solutions but you can't create new ones. |
| Similarity Prediction | Obtain similar records that exist in the table specified by the user in their similarity solution definition. |
Spoke user roles
| User role | Description |
|---|---|
| ml_admin | Grants access to all Predictive Intelligence features |