Test conversational subflow

Test a conversational subflow to verify it responds correctly to user inputs and performs the expected operations before deploying it in production.

Before you begin

Role required: flow_designer

Procedure

1. Navigate to All > Process Automation > Workflow Studio.
2. On the homepage, select Subflows.
3. From the list of subflows, select the subflow that you want to test.
4. Select Test.
5. From the Test subflow dialog box, select Trigger via a conversation.

   Trigger option	Description
   Trigger by entering inputs	Test by manually entering and selecting input values.
   Trigger via a conversation	Test by providing inputs values in a chat experience.

   

6. For Select skill, select the conversational-enabled skill that you want to use for conversational testing.
   To configure subflow conversational settings, see Configure subflow conversational settings.
7. For Select assistant, select the AI assistant you want to use for conversational testing.
8. Select Run Test.
9. In the assistant conversation, answer the questions that the AI assistant asks you.
   For example, provide the details needed to create an address.

   

10. Review the execution details.
    For example, these are sample execution details for the Create Address subflow.