---
sourceDocument: Brazil Build workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/build-workflows

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Turn on AI skills for Playbooks

# Turn on AI skills for Playbooks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Turn on the ServiceNow Otto for Creator skills for using generative AI for creating and managing Playbooks.

## Before you begin

* Install the ServiceNow Otto for Creator application. For more information, see [Install ServiceNow Otto for Creator](https://www.servicenow.com/docs/access?context=install-now-assist-for-creator&version=brazil&pubname=brazil-application-development&ft:locale=en-US).
* Role required: admin
{#turn-on-playbook-generation-skill__ul_ohr_4mz_dzb}

## About this task

You can use AI to generate a playbook, a summary of a playbook, or recommendations for placeholder activities. To enable these features, activate the corresponding AI skill in AI Admin Hub.
{#turn-on-playbook-generation-skill__table_cmj_fxg_lkc__entry__2}

| AI capability | AI skill name |
|-|-|
| [Generate a playbook from text or image](https://www.servicenow.com/docs/X37itxIEGQez84k8nVCNMQ "Generate a playbook using AI by providing text directions or an image.") | Playbook generation Playbook generation with images |
| [Generate a playbook from a knowledge base article](https://www.servicenow.com/docs/fpjzRXmBgqxhkQRm6j8YSQ "Use an existing knowledge base article to generate a playbook using AI. The stages and activities are automatically populated based on the article content.") | Playbook generation with KB |
| [Generate recommendations for placeholder activities](https://www.servicenow.com/docs/FboaRQ9Rt54KtCheuVbh0w "Select the activity definition for a placeholder activity from a list of AI-generated recommendations. The system generates recommendations based on an activity's name and description.") | Playbook recommendations |
| [Generate a playbook summary](https://www.servicenow.com/docs/1wjbUCfhtHYZlkx3p7Fcjg "Generate an AI-generated summary of the stages, activities, triggers, and inputs of a playbook from the Workflow Studio canvas.") | Playbook summarization |
[Table 1. AI capabilities and associated skills]

{#turn-on-playbook-generation-skill__table_cmj_fxg_lkc}  
Important:  
The playbook generation skill requires a separate subscription to ServiceNow Otto for Creator.

## Procedure

1. Navigate to AdminAI Admin HubAI Skills.
2. In the workflow list, select Creator.
3. In the search box, search for <kbd class="ph userinput">Playbook</kbd> skills.
4. On the skill tile, select Turn on.  
   If a skill is already turned on, you see the option to deactivate the skill.

{#turn-on-playbook-generation-skill__steps_hr3_qwc_wyb}

## Result

Generative AI skills for Playbooks are active on your instance.
**Related tasks**   

* [Generate a playbook from text or image](https://www.servicenow.com/docs/X37itxIEGQez84k8nVCNMQ "Generate a playbook using AI by providing text directions or an image.")
* [Change the default LLM for playbook generation](https://www.servicenow.com/docs/DQm_oDZ3FICSaO5an0Br4Q "Choose either the NowLLM/Mixtral model or OpenAI's GPT-4o as the default LLM to generate your playbooks.")

*[\>]: and then