---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Configure Dynamic Translation service integration credentials

# (Legacy) Configure Dynamic Translation service integration credentials {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the credential and connection for your translation service.

## Before you begin

Note:  
The following content is only relevant to NLU and live agent LLM conversations that use Dynamic Translation for Agent Chat.

Complete the [(Legacy) Prerequisites for using Dynamic Translation in Virtual Agent for NLU](https://www.servicenow.com/docs/Q6slEIlu4PCppRVzwD0AZg "To enable dynamic machine translation, install ServiceNow language plugins and Dynamic Translation plugins. Then configure Dynamic Translation for your instance.").

Role required: admin

## Procedure

1. Create a credential for the translator service alias.  
   For detailed information, see the following topics:
   * [Create a
     credential for the MicrosoftTranslation alias](https://www.servicenow.com/docs/access?context=create-credential-ms-translation&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US)
   * [Configure the
     credential for the GoogleTranslation alias](https://www.servicenow.com/docs/access?context=configure-credential-google&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US)
   {#configure-translation-srvc-integration-credentials__ul_c5b_xmf_s5b}
2. Create a connection for the translator service alias.  
   For detailed information, see the following topics:
   * [Create a
     connection for the MicrosoftTranslation alias](https://www.servicenow.com/docs/access?context=create-connection-ms-translation&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US)
   * [Configure the
     connection attributes for the GoogleTranslation alias](https://www.servicenow.com/docs/access?context=configure-connection-google&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US)
   {#configure-translation-srvc-integration-credentials__ul_erk_snf_s5b}

## What to do next

[(Legacy) Activate your translation service in Dynamic Translation](https://www.servicenow.com/docs/hYIViUt_EFXD2qiZrUaALQ "Activate your preferred Dynamic Translation provider and mark it as the default service for both translation and language detection.")