---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Create a service account and private key for the Google Dialogflow project

# Create a service account and private key for the Google Dialogflow
project {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
To use Google Dialogflow with Virtual Agent
Bot Interconnect, the second step is to create a service account and private
key for the new agent in Google Dialogflow.

## Before you begin

Role required: admin

## Procedure

1. On the project dashboard page, click Go to project settings.  
2. On the IAM \& Admin page, click Service Accounts.
3. Click + Create Service Account.  
4. Provide a name, and then click Create and Continue.
5. Under Select a role, select DialogflowDialogflow API Client.
6. Click Continue.  
7. Click Done.
8. Click the link for the record in the Email column.  

   The Service account details page opens.
9. Click the Keys tab.
10. Click Add KeyCreate new key.  
11. When prompted for the key type, select JSON, and then click Create.  
    The JSON file is downloaded to your computer.

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