---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Virtual Agent API

# Virtual Agent API {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Virtual Agent API is a REST API built on ServiceNow's conversational custom chat integration framework, enabling integration with enterprise or third-party chat interfaces, or as a secondary bot in multi-bot environments.

## Get started with ServiceNow
Virtual Agent API {#virtual-agent-api-landing-page__cf-app-landing-get-started}

|-|-|
| [ExploreLearn about Virtual Agent API and its features.](https://www.servicenow.com/docs/36AOVE8UW9XKYrm6kuD24A "Use the ServiceNow Virtual Agent API app to integrate any chat interface or a bot with ServiceNow Virtual Agent or Agent Chat. The app is available from the ServiceNow Store.") | [ConfigureInstall and configure Virtual Agent API.](https://www.servicenow.com/docs/Qh3tboTK2T5ce9gUrcfIVg "Configure Virtual Agent API to connect ServiceNow Virtual Agent and Live Agent with any conversational interface.") |
| [UseUse Virtual Agent API.](https://www.servicenow.com/docs/tkR6C_acI1vLfCAv4fldiA "Virtual Agent API enables ServiceNow developers, advanced users, and admins to use Virtual Agent with an enterprise or any other third-party chat interface that supports conversational interfaces or as a secondary bot in an environment with multiple, specialized bots managed by a primary bot.") | [ReferenceGet additional information about Virtual Agent API.](https://www.servicenow.com/docs/401EwMmM01QQgxOVS4gk5w "Reference topics provide information about troubleshooting common errors, logs, and debugging while using Virtual Agent API.") |
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{#virtual-agent-api-landing-page__table_sy2_rf4_qhc}