---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Plugins

# Plugins for Conversational Integration with Google Chat {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Glide Virtual Agent \[com.glide.cs.chatbot\] plugin and the Conversational Integration with Google Chat \[sn_va_google-chat\] plugin.
You must have either the virtual_agent_admin or admin role and the external_app_install_admin role to activate these additional plugins. For details, see [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).  
Note:  
Ensure that you have performed the following steps before verifying the activation of additional plugins required for Google Chat.

* Installing of the Glide Virtual Agent \[com.glide.cs.chatbot\] plugin.For more information about activating the Glide Virtual Agent plugin, see [(Legacy) Activate Virtual Agent for NLU](https://www.servicenow.com/docs/FQG6rWoh5gO4muggpLhSLw "You can activate the Glide Virtual Agent plugin (com.glide.cs.chatbot) if you have the admin role. This plugin automatically activates other necessary plugins if they are not already active.").

* Downloading the Google Chat app from the ServiceNow® Store.

  For more information about downloading the app, Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
* Installing the Google Chat \[sn_va_google-chat\] plugin in your ServiceNow instance.

  For more information about installing Google Chat, see [Installing Conversational Integration with Google chat](https://www.servicenow.com/docs/OlGng64pryx02iDCtPb5YA "Install the Google Chat (sn_va_google-chat) application so that Now Virtual Agent and Google Chat users can interact with each other.").
{#additional-plugins-google-chat__ul_jkl_ywl_htb}