---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Change Show me everything button text

# Change text in the Show me everything button {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Configure the text in the Show me everything button displayed in the chat window to control the display of the initial greetings and the Show me everything button in Virtual Agent conversations. Edit the message in the System Properties \[sys_properties\] table, or in a copy of the Greetings setup topic.

## Before you begin

If you're updating the Greetings setup topic, first [Create a copy](https://www.servicenow.com/docs/jcnzQToGXrBKrUgM6HT7LQ "Create a topic or topic block by copying an existing Virtual Agent topic or topic block and customize it.") of the Greetings setup topic, since the prebuilt Greetings setup topic is read-only.

Role required: virtual_agent_admin or admin

## About this task

You can change the Virtual Agent greeting message by either updating the default greeting through the System Properties \[sys_properties\] table, or changing the message in the Greetings setup topic itself in AI assets.

If you change the message in the System Properties table, the default greetings setup topic (and any custom greetings topics that don't override the default Show me everything) all show the updated
message. If you change the greeting message, you can make more targeted changes, such as a message for an HR-based greeting topic.

The Greetings setup topic contains the Send Topic Picker script action, which
controls the text in the Show me everything button. To change
the text, edit the Send Topic Picker script action in the copy of the Greetings
setup topic.

## Procedure

Navigate to All and use one of the following methods.

| Method | Description |
| System properties | 1. Input <kbd class="ph userinput">sys_properties.list</kbd>. 2. Under com.glide.cs.topic_picker_button_label, set the value to a message of your choice, such as <kbd class="ph userinput">Show me everything.</kbd> 3. Select the Save icon ![](). {#change-va-showme__ol_bxc_1pt_d1c} |
| Assistant Designer Asset library | 1. Navigate to Conversational InterfacesAssistant Designer. 2. Select the Asset library tab. 3. Select the copy of the Greetings setup topic that you created. 4. In the Flow tab, select the node for the Send Topic Picker script action. 5. In the Script action properties sheet, select the Script icon ![Script icon.]() to open the Action expression script. 6. Change the `greetingMessage` text string as needed, and select Save. For example, to change the button text to Show more, you would change the script as follows: (function execute() { var greetingMessage = vaSystem.getTopicSelectionMessage(); vaSystem.sendTopicPickerControl(greetingMessage, "Show more"); })() 7. Preview the change in the chat window by selecting Test in the header bar. The button text change displays as follows: 8. Select Save in the header bar. 9. When you're ready to make the topic active, select Publish. {#change-va-showme__ol_iqd_npt_d1c} |
|-|-|

{#change-va-showme__choicetable_llf_w4t_d1c}

## Result

If you follow the System Properties method, your change to the greeting message is shown in all Virtual Agent conversations. If you follow the Assistant Designer Asset library method, your change is shown in conversations related to the Greetings setup topic.

## What to do next

If you customized your Greetings topic, add it to an existing assistant or to a new assistant that you created. For details, see [Manage an assistant chat experience](https://www.servicenow.com/docs/xdf9WdyeSmtL9yctF~IPYg "Manage the chat experience of your assistant.").

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