Configuring your Conversational Integration with Google Chat Release version: Australia Updated April 13, 2026 1 minute to readIntegrate the Now Virtual Agent bot or self-configured bot with Google Chat. Integrate Virtual Agent with Google Chat using the self-configured botInstall the Google Chat (sn_va_google-chat) application so that Now Virtual Agent and Google Chat users can interact with each other.Integrate Virtual Agent with Google ChatAdd either the Now Virtual Agent bot or self-configured bot to your ServiceNow instance to integrate with Google Chat.
Configuring your Conversational Integration with Google Chat Release version: Australia Updated April 13, 2026 1 minute to readIntegrate the Now Virtual Agent bot or self-configured bot with Google Chat. Integrate Virtual Agent with Google Chat using the self-configured botInstall the Google Chat (sn_va_google-chat) application so that Now Virtual Agent and Google Chat users can interact with each other.Integrate Virtual Agent with Google ChatAdd either the Now Virtual Agent bot or self-configured bot to your ServiceNow instance to integrate with Google Chat.